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Pro Centre Manager

The Swimming Pool & Spa Association of Australia - Molendinar, QLD

Trades & Services
Source: uWorkin


We are seeking an experienced and enthusiastic Pro (Trade) Centre Manager to join our dynamic trade customer service team in Molendinar.

The position will suit an enthusiastic and knowledgeable individual willing to thrive in a team environment, building processes and really driving a positive customer experience like no other!

Previous experience in a supervisory role within trade sales and /or retail environment is essential. This is an ongoing full-time role.

The position will suit an energetic and experienced go getter looking to join a global market leader during an exciting time of growth.

What you will be doing:

  • Diverse role as a customer service all-rounder
  • Leading, coaching, motivating and developing people
  • Stock management
  • Developing, enhancing and maintaining product displays
  • Workforce management
  • Organisation and time management skills
  • Sales (up and cross selling)
  • Target setting and achievement
  • Manage escalated customer requests/queries
  • Oversee stock returns and credit process
  • Ensure timely, accurate, concise, relevant information is communicated between sales/service teams and functions within the business
  • Ensure the Pro (Trade) Centre operates in an efficient, customer focused manner

What we are looking for:

  • Retail & shop floor operations experience
  • Previous experience & passion for leading a team & leading by example
  • Proven strong financial, technical and business acumen is essential
  • Strong communication and influencing skills
  • An ability to thrive under pressure whilst maintaining a high level of attention to detail
  • Resilient with a can-do attitude
  • Computer literate
  • Innovative, honest & trustworthy
  • Ability to learn and adapt
  • Has a passion for customer service and success

What we offer

Competitive salary including an incentive program and superannuation

Positive culture with company values

Great Location

Opportunity to work with a great team

Apply now via SEEK Pro Centre (Trade Store) Manager