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Customer Service Officer


Any Industry
Source: uWorkin


Salary $45,000 - $55,000 + Super

Full Time and Part Time Considered

Job Description

Extend is a premium Outside School Hours Care (OSHC) service, that provides exceptional care for children nationally.

An exciting opportunity exists for an enthusiastic Customer Service Officer to join our small tight-knit team, based in our Melbourne Office. Extend is looking for someone who is driven, organised, a team player, who is passionate about helping customers.

Be a part of a supportive, diverse, amazing work culture, where no two days are the same!

  • Have great people skills?
  • Have emotional intelligence?
  • Have call centre experience?
  • Want an opportunity to showcase your exceptional communication skills?

Then we want to speak to you!

Specific Responsibilities

  • Inbound and outbound Customer Service calls and emails.
  • Build & maintain excellent relationships with customers.
  • Administration of database for enrolments, bookings and subsidies.
  • Distribution of information for OSHC.
  • Database management.
  • IT device setup and distribution.

Essential Criteria

  • A great telephone manner.
  • Experience working in a small team.
  • Relevant experience, preferably in a fast-paced role.
  • Demonstrated effective problem solving, organisational and interpersonal skills.
  • Accuracy and attention to detail.
  • Proficiency with Microsoft Office and Google Applications.
  • Well organised and a multitasker.

The Benefits

  • A great opportunity to carve out a career in customer service with a growing company.
  • Full time role (Monday – Friday).
  • Convenient inner city (Richmond) location.
  • Great training and career development opportunities.
  • Amazing work culture and team.
  • Work for a company with a great reputation and unblemished record in caring for children.

The Team

The difference is Extend. There has never been a better time to join our dynamic and passionate team. We are seeking an individual who is looking for an exciting, challenging and rewarding career.

At Extend our focus is on quality - providing the opportunities kids should have through engaging and educational activities. If this resonates with you, then join the team with a difference!

How to Apply:

This is a great career opportunity for a suitable candidate seeking dynamic role with a national family owned and operated OSHC provider.

Please submit your Cover Letter and Resume today!

To apply online, please click on the appropriate link below. Alternatively, for a confidential discussion, please contact The Team at Extend After School Care on , quoting Ref No. 955859.