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Telesales Consultant

Australian Community Media - Wollongong, NSW

Source: uWorkin


About us

Australian Community Media (ACM) is Australia's largest and most diversified private media businesses. We have been bringing news to our rural and regional communities for more than 150 years.

Our network of more than 200 leading news media brands such as The Canberra Times, Newcastle Herald, The Border Mail and The Bendigo Advertiser serves millions of people across Australia. More recently, ACM and Realestate View have formed a joint venture to build a market-leading, multi-faceted property media and data business. It is an exciting time to join ACM.

About the role

We are looking for a Telesales Consultant to join us in this full-time permanent role based in Wollongong. 

The role involves taking some inbound calls for advertising, but the majority will involve making outbound calls for new businesses and re-servicing existing customers in both print and digital platforms. This role is required to grow and retain customers by presenting new solutions and services with a strong focus on customer relationship.

In this role, you will be the face of the business when it comes to selling and organising compelling features content for new and existing customers. 

Key responsibilities:

  • Call regularly with advertisers to provide advertising solutions.
  • Advocate for our product suites selling programs.
  • Assist advertisers with their advertising solutions in innovative ways and help the customers. to build their knowledge on the use of social media and digital solutions.
  • Deliver the revenue targets.

Skills and Experience:

  • You have gained work experience in sales or customer service in the media industry.
  • If maybe a fresh graduate, an existing telesales consultant selling solutions, or you may be looking to move up into a face to face selling role.
  • You are easy to talk to and have a professional telephone manner.
  • A results-driven attitude with an ability to work well in a team makes you different from others.
  • You have excellent written and verbal communication skills and sound computer skills.

Our belief

At Australian Community Media, we understand that we are only as good as the people we employ. That's why we invest in, train and develop our people and nurture a culture of rewarding excellence, innovation and agility. Our curiosity is creating the future.


  • Competitive remuneration and benefits.
  • Attractive commission.
  • Career development and progression opportunities.
  • A friendly and flexible work environment.


We embrace all aspects of diversity & inclusion and are committed to creating a workplace, which reflects the incredibly diverse customers, audiences and communities we serve.

If you thrive by working collaboratively and want to actively participate in developing a strong team culture, which enables ACM to build a modern, stronger rural and regional media network then please connect with us today!


Applications will only be considered from candidates with the right to work in Australia. We do not accept unsolicited agency resumes. We are not responsible for any fees related to unsolicited resumes.