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Account Manager - East Perth

Holcim Australia & New Zealand - Perth, WA

Source: uWorkin


Holcim has been servicing the infrastructure, construction and mining industries for more than 110 years and employs over 3,000 staff across 300 sites.

Part of the world's largest construction materials company, LafargeHolcim, Holcim is the leading supplier of concrete, aggregates and precast products.

This position is exclusively for the sales of insitu concrete in the Greater Perth region.

Why join Holcim?

As part of a global company, Holcim offers long term career paths along with a variety of training and development opportunities.

Holcim is proud to be an industry leader in safety as well as environmental sustainability as well as being committed to being a good member of the communities we live and work in.

On offer here is:

  • Autonomous role offering you the chance to truly manage your own customer accounts
  • Supportive management setting realistic targets and goals
  • Culture focused on the recognition of effort and reward for achievement and development

About the role

  • Permanent Full Time Position
  • Generous salary package including 12.5% super
  • TOT (Fully maintained vehicle)
  • Sales Incentive Scheme opportunity

Based out of our State head office in East Perth, as an Account Manager you will be responsible for in-situ concrete sales to clients across your allocated territory in a true end to end account management role.

You will deliver the agreed sales targets and business goals through maintaining a structured contact plan that is continually tailored to establish and improve relationships with new and existing customers.

Duties and responsibilities:

  • Build relationships and identify opportunities to supply construction materials
  • Generate and convert new leads
  • Build brand loyalty and maximize revenues
  • Develop and maintain a structured customer contact plan within the allocated accounts in line with allocated budget targets.
  • Maintain and enhance positive working relationships with assigned customers to build customer loyalty.
  • Identify and follow up all new business, product and/or project opportunities within the existing customer base.
  • Resolve customer issues, disputes and/or complaints, both onsite and offsite, in a prompt and professional manner.
  • Enrol relevant internal staff and ensure accountabilities are clearly defined to resolve issues satisfactorily.
  • Proactively promote the full product and service range within the territory to maximise opportunities.
  • Maintain an accurate and up to date customer database.
  • Maintain an understanding of the market changes, trends, opportunities, risks and competitive activity within the allocated territory.
  • Develop and maintain a positive working relationship with all relevant internal staff that impact on the customer experience

Skills and experience:

  • Previous experience in B2B sales
  • Exposure to the building materials or construction sectors is an advantage
  • Well-developed interpersonal skills and be able to build rapport
  • Able to find ways to put together solutions that add value for your customers
  • High proficiency in word, excel, PowerPoint, SAP and other systems required to do the role effectively
  • Strong understanding of the Concrete / Construction business.
  • Strong team player with strong interpersonal and communication skills
  • Understanding of the importance of and ability to effectively communicate and build relationships within the relevant Concrete business