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Business Development Manager

Pacific Knowledge Systems (PKS) - Melbourne, VIC

Source: uWorkin


Pacific Knowledge Systems (PKS) and Pavilion Health are two great Australian success stories and in June 2020 Pavilion Health took the next exciting step in their growth journey and merged with PKS. PKS is a world class health technology company that has developed a patented clinical expert intelligence system RippleDown®.

PKS now offers to the market, not only RippleDown®, but Pavilion’s suite of cloud-based health data solutions that measure the quality of clinically coded data for improved patient care and funding, such as PICQ® (Performance Indicators of Coding Quality) and RISQ™ (Relative Indicators of Safety and Quality), and Advisory Services, focused on providing bespoke data analytics and specialist insights.

Together, the merged businesses offer exciting opportunities in the health technology space for our customers and, more importantly, our employees. We’re positioned for continued growth and scale, with enhanced capacity to deliver on product innovation for intelligent systems for better health outcomes.

We need highly skilled and motivated people to help us with this next exciting period of growth.

  • Responsibilities

  • Building relationships with our existing customers to understand their needs and help provide solutions using our product suite
  • Developing new business by reaching out and gaining the trust of potential customers
  • Acting as the voice and advocate of the customer inside the organisation; ensuring their product needs are met and they get the support they need to use our products to their best potential
  • New customer onboarding implementation training, providing a positive experience for our customers at every step
  • Participation in audits related to coding and billing
  • Developing product Key Opinion Leaders
  • Ongoing account management, always being available to the customer and nurturing your relationship
  • Working towards sales goals to support business growth

About you

To be successful in this role you must come from a clinical or healthcare background and have strong stakeholder management skills. You'll be passionate about quality outcomes for patients, and have ability to build rapport quickly. Comfort in working independently and self-motivation is critical to the success of this role as you'll spend a lot of time on the road visiting customers.