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Senior Professional Services Consultant

Riverbed Technology - Sydney, NSW

Source: uWorkin


Company Overview

Riverbed enables organizations to maximize performance and visibility for networks and applications, so they can overcome complexity and fully capitalize on their digital and cloud investments. The Riverbed Network and Application Performance Platform enables organizations to visualize, optimize, remediate and accelerate the performance of any network for any application. The platform addresses performance and visibility holistically with best-in-class WAN optimization, network performance management (NPM), application acceleration (including Office 365, SaaS, client and cloud acceleration), and enterprise-grade SD-WAN.

Riverbed’s 30,000+ customers include 99% of the Fortune 100.

About This Position

Title: Professional Services Senior Performance Consultant

Location: Sydney, NSW, Australia
Travel Requirement: up to 50% when travel is allowed
Technology Specialization: Network Performance Management


  • Serve as an expert in cloud migration, networking and network/application performance management (NPM / APM), utilizing Riverbed’s complete Application Performance portfolio
  • Provide specialized planning and design expertise in Cloud migration, network configuration and analysis & application performance troubleshooting
  • Earn a Trusted advisor status with riverbed customers and be able to provide a vision arounf performance management maturity and best practices
  • Champion the business value of IT Performance Management, security through visibility, and business outcomes
  • Analyze and understand customer’s IT organization, requirements and processes, and use this knowledge to assist in achieving full adoption and utilization of Riverbed’s solutions to maximize ROI and business value
  • Present and articulate advanced product features, benefits, and overall product solutions
  • Produce solutions to fulfill customer needs within budget and schedule constraints
  • Work directly with customers, colleagues and other stakeholders to achieve project goals

Required Skills, Knowledge, Experience And Qualifications
  • Bachelor of Science, Engineering or equivalent.
  • Minimum 5-year experience in professional services, technical consulting, or network engineering/operations, deploying and using riverbed NPM suite or similar solutions.
  • Technical problem-solving skills with demonstrated ability to learn quickly
  • Ability to communicate effectively at all levels up to senior management, with technical and non-technical audiences.
  • Drive IT projects forward in large organizations, and translate technical features into tangible customer business benefits & values through a complete technical solution.
  • Self-motivated and capable of high performance under minimal supervision
  • Excellent business writing and presentation skills
  • Ability to work effectively in a small team environment
  • Flaunt spoken and written English

Desired Technical Skills
  • Deep knowledge & solid experience of riverbed NPM solution or 3rd party vendors APM/NPM products and solutions is a must
  • Solid understanding of TCP/IP and network design, protocols, components and operations, CCIE is a plus; multi-tier application architectures.
  • Strong knowledge of web application architecture and software including Web Servers (Apache, IIS), J2EE Application Servers (Websphere, Weblogic), Databases (Oracle, SQL Server, DB2) and/or Operating Systems (UNIX, Windows)
  • Installation and configuration experience with ESX, VMFS, storage sub-systems, cache architectures and windowing systems
  • Virtualization experience with VMware systems and software
  • Experience with packet traces, protocol analyzers and generic utilities (tcpdump, Wireshark, NetFlow, Packet analysis etc)
  • Broad understanding of network management tools & techniques
  • Storage knowledge and experience is a plus
  • Knowledge of Python and/or other scripting languages (ruby, perl, RESTful APIs, VB) is a plus

About Riverbed

Riverbed offers a rewarding experience of working with the best minds in the industry, delivering exceptional network performance and visibility for any application. We are proud of our great culture that continuously fosters innovation, collaboration, and diverse work environments. We remain committed to attracting, developing, and retaining the most diverse group of talent to better serve our customers.

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