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May

Customer Service Officer

Hearing Aids Specialists Sth East QLD - Beenleigh, QLD

Administration & Secretarial
Source: uWorkin

JOB DESCRIPTION

Customer Service Officer - Part-Time - Hearing Aids Specialists Sth East QLD

Hearing Aid Specialists is a family owned and run business providing hearing care services to government and private clientele. We have 4 permanent offices located in Beenleigh, Labrador, Rochedale and Stafford.

We require an enthusiastic person to work in our Hearing Centre at Beenleigh, 2 days a week part-time (15hours a week could increase to 3 days and 22hrs if wanted). This role is for a Customer Service Officer who can work independently with minimal supervision as well as working as part of a team. The role requires strong customer service and Microsoft Office computer skills.

The ideal candidate will have a can-do attitude and understand the importance of creating and maintaining customer relationships with a predominantly older clientele. Previous hearing industry or sales experience would be highly regarded, but not essential.

Position Requirements:

· Customer service/sales focus.

· Mature approach/Self-motivated and able to work alone/unsupervised.

· Attention to detail

· Excellent organisational and prioritising skills.

· Dynamic customer service skills both over the telephone and face-to-face.

· Ability to be flexible within the workplace and work effectively within a team.

· Willingness to learn basic repair and maintenance of hearing aids.

· Cleaning and tidiness of office.

· Transport to work at our clinic in Beenleigh, maybe be required to work at other locations; Rochedale, and Labrador.

Key Accountabilities:

· Manage our customers' experience for optimal outcomes.

· Grow business for the clinic through local area marketing activities and client engagement

· Responsible for efficient operation of the Hearing Clinic.

· Perform general administration duties.

· Communicate effectively over the telephone to make appointments

Please send applications through

We look forward to hearing from you.

Job Types: Part-time, Permanent

Salary: $23.09 per hour

Hours: 15-22hrs per week

Job Types: Part-time, Permanent

Salary: $23.09 per hour

Schedule:

  • 8 hour shift
  • Monday to Friday

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