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Job Title : Client Service Officer


Any Industry
Source: uWorkin


Client Service Officer


PSO Level 1 $27,869 - $61,376 p.a. pro rata


East Perth


Mental Health Commission - Next Step

Work Type:

Permanent - Part Time, Permanent - Full Time, Fixed Term - Full Time, Fixed Term - Part Time

Position No:

Pool Ref 00011293

Closing Date:

2021-06-01 4:00 PM


- client service officer 00011293 level 1 may 2021.pdf
- mental health commission application information pack.pdf

VCID No. 682944 This is a Recruitment Pool open for 12 months for Permanent and Fixed Term roles at various hours with the possibility of extension(s) and/or permanency. We currently have one Permanent position available.

About us

Mental Health Commission: The Mental Health Commission's (MHC) vision is for a Western Australian community that experiences optimal mental health and minimal alcohol and other drug-related harms. The Commission is working towards a modern effective mental health system that places the individual and their recovery at the centre of its focus.

The MHC commissions, provides and partners in the delivery of:

  • person-centred and evidence-based prevention, promotion and early intervention programs;
  • treatment, services and supports; and
  • research, policy and system improvements

If you would like to work for an organisation that offers great working conditions and is making a difference in the community, then consider a career with the MHC.

About you

We are looking for enthusiastic and dynamic Client Service Officer to perform activities required of reception and switchboard areas to ensure an efficient and effective clinical support service.

About the role

The Client Service Officer is responsible for maintaining the integrity of medical records to government record keeping standards the Mental Health Commissions policies and procedures.

Subject to your position, work area and Industrial Award/Agreement, MHC employees may access a range of benefits including:

  • Study leave/assistance
  • Option to purchase additional leave
  • Extensive employee wellness program
  • Flexible working hours including flexible start/finish times.
  • Leadership and professional development programs
  • A competitive, award-based salary

Further information about the position can be found in the attached job description form (JDF).

About your application

You will be assessed against the selection criteria of the position, as outlined in the JDF.

You will also need to show us how your skills and experience match your ability to work in a way that reflects our values - Honesty, Engagement, Accountability, Respect and Togetherness.

A current (within 12 months) National Criminal History Check will be required prior to commencement of employment.

For further information about this position contact Shannon Carvell on 08 9219 1810.

Submitting Your Application

Your application should include:

  1. A maximum 3 page CV outlining your employment history and achievements relevant to this position.
  2. A maximum 2 page statement addressing Essential Selection Criteria 1, 2 & 5 of the work related requirements of this role.
  3. A Cover Letter

Late applications will not be accepted. If you experience difficulties while applying online, please contact Employee Services on 13 44 77 for immediate assistance during business hours.

The MHC is an Equal Opportunity Employer and encourages Aboriginal and Torres Strait Islander peoples to apply. MHC values the uniqueness of individuals who may vary in many different ways, including ethnicity, culture, national origin, social class, gender, age, religious belief, sexual identity, intersex status and mental and/or physical ability, and people from these diverse backgrounds are encouraged to apply.

If you experience any issues with the application process, please contact HSS to discuss how we can accommodate your requirements.

Further opportunities

This selection process will initially be used to fill the above vacancy. Suitable applicants may be considered for other similar vacancies within 12 months of applicants being notified of the recruitment decision.

To find out more about the MHC and what we have to offer, click here .