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May

Rto Admin Superstar

Beverley Russell Consulting - Osborne Park, WA

Administration & Secretarial
Source: uWorkin

JOB DESCRIPTION

Century Group Pty Ltd comprising of Aged Care Training Services and Arrow Training Services are a team of dedicated, professionals with a strong desire to make a difference to their student’s experience. Delivering accredited training across Victoria and Western Australia, this RTO has been operating successfully for over 20 years servicing a variety of industries including Aged Care, Leisure and Health, Hospitality, Business, and Customer Engagement.

This is an excellent opportunity to make your mark within a rapidly growing business. You will be joining a team that is committed to service excellence and will be given the tools and support required to ensure your success.

About the role

As an experienced Super Administrator, your superstar skills will be utilised by administering and coordinating administration services to ensure maximum efficiencies for the business.

This includes but is not limited to:

  • Processing enrolments for new students and maintaining up to date student files and records using VETtrak;
  • Effectively managing workflows and paperwork to/from trainers and assessors and students;
  • Maintain compliance, audit and quality management activities to meet ASQA requirements;
  • Assisting with customer service requirements (managing inbound inquiries and making outbound calls and follow-ups);
  • Identification of non-compliances and action rectification;
  • Reporting data regularly to government bodies as required.

As an experienced Administrator, you will need to demonstrate:

  • Success within a similar administration role (extra bonus points if with an RTO);
  • A positive can-do attitude with exceptional attention to detail and a focus on getting the job done;
  • Driven to make a change which can be achieved through proactively supporting students through the whole lifecycle of the student journey;
  • A proactive approach to problem-solving with a focus on improving internal processes and procedures to maximise efficiency;
  • Outstanding communication and interpersonal skills to communicate with students and peers from diverse cultural backgrounds and work as a team member;
  • VETtrak experience and an understanding of the Australian VET system highly regarded;
  • Knowledge of AQF framework and participant knowledge requirements highly regarded.

A massive employee benefit:

The successful candidate will enroll in, and work towards, obtaining a nationally recognised qualification whilst undertaking this role via a traineeship!

If you are interested in this outstanding opportunity, apply by submitting your resume and cover letter outlining your relevant experience for consideration. Please note, only candidates who submit both documents will be considered.

Job Types: Full-time, Part-time, Permanent

Schedule:

  • Monday to Friday

Experience:

  • Administrative: 3 years (Preferred)

Work Remotely:

  • No

Osborne Park, WA

Administration & Secretarial




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