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Technical Writer

DATA ACTION - Adelaide, SA

Any Industry
Source: uWorkin


Data Action (DA) has over 30 years’ experience as a specialist software and services provider to the alternate banking and financial services industry. Operating nationally and servicing a broad client base including customer owned banks, credit unions, neobanks and financial services membership organisations, DA’s focus of supporting the financial wellbeing of Australians is echoed through our values:

  • No goldfish - go beyond your bowl, share knowledge, stay curious and keep learning.
  • Fail forward - Learn from mistakes and keep moving forward.
  • Cheer loudly - Be proud of the team’s results and celebrate successes.
  • Own it - Throw yourself in and own your work, taking responsibility until the end.

About the Role:

The Technical Writer’s primary role is to help transition existing documentation to Confluence that meets DA’s standards, producing high-quality documentation that contributes to the overall success of DA’s products and services- working closely with DA’s Banking Migration Analysts, Technical Writer & Trainer and other Technical experts to make DA’s products easier to use and understand.

You Will be Responsible for:

  • Writing and publishing Confluence Pages with content contained in other formats and platforms
  • Supporting the Banking Migration Team with current back log.

What You’ll Need to Succeed:

  • Experience as a Technical Writer ideally within the Banking, Finance and/or Information Technology industries
  • Proficiency with Microsoft Word, Excel and Adobe PDF
  • Exposure to Microsoft SharePoint, Office 365, Microsoft Flows and MS Teams experience
  • Exceptional written and verbal communication skills with the ability to communicate at all levels
  • Demonstrated ability to maintain a high level of accuracy and attention to detail
  • Exceptional interpersonal skills with ability to communicate across DA’s various technical and non-technical divisions.

This position is a six-month, fixed-term opportunity, with the possibility of extension.

DA offers exciting opportunities for professional development and we have a strong focus on career progression for our employees. Flexible and supportive working arrangements are encouraged.

If this sounds like you, we’d love to hear from you! Please be sure to combine a covering letter addressing the key criteria set out above as the first page of your resume.

To be considered for this role you will need to be an Australian Citizen, Permanent Resident, or have a current visa that permits you to work in Australia.

To apply online, please click on the appropriate link below. Alternatively, for a confidential discussion, please contact Pranav Malhotra on 0123456789, quoting Ref No. 953124.