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Customer Service Officer / Team Member, Esperance Wa

BlueScope - Esperance, WA

Manufacturing & Industrial
Source: uWorkin


Job Description

At BlueScope, we create and inspire smart solutions in steel, strengthening our communities and helping build a better future. Our steel has shaped everything from hospitals and schools, bridges and stadiums to fences and homes – influencing the way we live and work, now and in the future.

The Opportunity

Come and discover the opportunity to join our BlueScope Distribution business in our Esperanceteam as a Customer Service Officer / Team Member. BlueScope Distribution is a provider of single-source product, processing and service solutions in steel and aluminium. The business supports customers in a variety of industries and works with them to help deliver projects on time and to specification. BlueScope Distribution supports its customers by helping them find the freedom to do what they do best. This exciting dual role will offer you variety each day working between our customer service team and warehouse. You will be given scope to showcase your skills in customer service and warehouse operations and develop your career with an iconic Australian company.

What Will You Do?

You will start your day by supporting the warehouse team to ensure customer orders are serviced in a timely and efficient manner. This will involve operating a forklift to unload our incoming deliveries and load our products ready to be dispatched to customers, as well as performing general warehousing duties.

Your responsibilities will include:

  • processing and managing customer sales orders, quotations and face to face and telephonic enquiries
  • EFTPOS and cash handling
  • maintaining and enhancing relationships with external and internal customers including the sales and warehousing teams within the Branch
  • providing internal support and regular feedback to our sales teams with customer and competitor information
  • general warehousing duties which includes stock handling, steel processing, forklift and crane operations
  • full training provided to the successful candidate

This is a Monday to Friday role, working a 38-hour week within the trading hours of 7:30am to 4:30pm.

More About You

You will have a strong customer focus, will be passionate and driven to provide excellent service to customers with a desire to learn and develop your warehousing experience.

In addition, you will have:

  • computer competency with ability to learn applications such as SAP and excel
  • high level communication and customer service skills;
  • a strong commitment towards safety
  • experience in a warehouse or production environment
  • flexibility to devote time to obtaining a forklift licence

The BlueScope Difference

A career at BlueScope provides the opportunity to make a difference – to you, to your team, to our customers, to transforming products, processes and brands, and to an organisation intent on shaping a better built environment for all our communities. At BlueScope, you will:

  • make an impact both within the organisation and in the broader community
  • create and deliver innovative products and solutions that shape the world we live in
  • grow on a path of continuous learning and development
  • enjoy the sense of belonging that comes from working with people who genuinely look out for one another

We’re dedicated to supporting our people - keeping one-another safe, rewarding successes, and helping individuals grow. We foster workplace flexibility and an inclusive work environment that welcomes people of all backgrounds. We’re committed to climate action and to helping shape a better future for all our communities; we are committed to Our Purpose, Creating Strength.

Come and discover us at https://www.bluescope.com/life-at-bluescope/. Together we can make a world of difference.

Applications close Monday May 31st 2021