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May

Home Lending Specialist

Bendigo & Adelaide Bank - Adelaide, SA

Banking & Finance
Source: uWorkin

JOB DESCRIPTION

Why Us

We’re big enough to offer you every opportunity, but not so big that we lose the community feel that we’re famous for. You can be bold and take calculated risks, knowing you have the backing of your team and leaders. Join us in walking the talk when it comes to supporting our customers, giving back and making our communities a better place.

Be the difference. Be part of Bendigo Bank.

About the team and role

The SA-NT Local Lending Hub has been established to provide the home loan customers in our state with a customer experience that is second to none. The mid-sized team is made up of lenders based across Adelaide Metro and the Northern Territory.

Known internally as a Customer Relationship Manager, you will be responsible for the success of our customers via the provision of relevant products and services that truly meet their financial needs. You will play an integral part in driving growth in our state.

You will complete loan applications and appointments via phone, or digital means with the occasional requirement to conduct a face-to-face appointment in a branch or head office location allowing for our customer’s choice.

We are looking for a motivated person who isn’t afraid to ask for the business, has a passion for lending and someone that will thrive in a collaborative, high performance environment.

This is a permanent, full time position and is based at our city head office but has the flexibility also to be out of one of our corporate branch locations. To best support the successful candidate, you’ll spend the first 6-8 weeks in Adelaide Head Office where we’ll provide structured coaching and development.

Capability, experience and qualifications

A highly organised person that can prioritise their work effectively and manage a lending pipeline
Experience in home lending and assessing customer needs to tailor practical financial solutions, with accreditation and quality submissions.
Proven high quality outcomes on the lending submissions and file reviews
Demonstrated ability to effectively manage varied workloads, pressures and can prioritise their work managing a lending pipeline
History of achieving strong results
Highly developed relationship building skills with both customers and our internal stakeholders
Effective written, verbal communication and listening skills with new and existing customers face to face and over the phone
Highly skilled in problem solving and structuring credit scenarios for customers
Open to feedback, but also taking initiative to develop yourself

What's on offer

Extensive training and coaching to ensure your ongoing success in the role as well as support from a team of highly skilled and experienced lenders. A range of staff benefits, discounts on bank products and services, share offers, flexible work options, and excellent learning and development programs.

We recognise the importance of diversity and continually strive to provide an inclusive work environment where people are treated with respect; feel valued and can achieve success. We believe our success depends on the commitment, integrity and skill of our staff.

Customer Relationship Manager - Local Lending Hub.pdf

If you’re excited to be part of an organisation with strong values and a community focus - then this could be the role for you! Apply now

Closing date: May 25, 2021

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