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Operations Leader - Horticulture

Southern Metropolitan Cemeteries Trust - Cheltenham, NSW

Any Industry
Source: uWorkin


About us

The Southern Metropolitan Cemeteries Trust (SMCT) is a progressive, fast-paced, not-for-profit organisation, dedicated to making a difference in the lives of the Victorian community. With over 300 employees across nine iconic sites in Victoria's south-east, SMCT is a proud industry leader that is setting new sector benchmarks. Our vibrant employee culture and outstanding customer satisfaction ratings are a proud reflection of our people-focused approach and our unwavering commitment to honouring and celebrating life.

The Opportunity

In this full-time permanent role, the Operations Leader is responsible for leading a team of 10-12, focusing on improving employee capability and maintaining an environment of operational excellence by ensuring KPIs, safety and quality standards are achieved. As a natural people leader with a passion for continuous improvement, you will also enjoy the variety of working in both indoor and outdoor collaborative work environments.

Key Responsibilities

  • Provide frontline leadership to safely and effectively deliver works/tasks assigned to the outdoor Horticulture team.
  • Drive continuous improvement by leading, motivating, and supporting the team.
  • Lead activities relating to lifting and managing employee performance (annual reviews, setting expectations, performance improvement plans).
  • Embed a safety culture through proactive leadership of the Health, Safety and Wellbeing of employees. This includes conducting new employee inductions, Safety Walk and Talks, incident reporting and managed Return to Work (RTW) outcomes.
  • Lead the development of capability and skills of team members by looking for opportunities to initiate multi-skilling, identifying training needs and coordinating training.
  • Attend leader forums and contribute to strategic projects.
  • Manage rostering and budgeting activities.
  • Responsible for the staff welfare by providing for their needs and ensuring a conducive work environment for enhanced production and delivery

About You 

  • 3-5 years' experience leading a team to achieve targets with a customer-centric approach
  • Self-aware leader who can balance internal and external stakeholder needs in a confident, decisive manner
  • Established understanding and operation of safe OH&S practices
  • Exceptional interpersonal skills and capability to influence positive change management
  • Excellent work ethic with the ability to work in a fast-paced, agile environment
  • Current Victorian driver's licence (competent in driving manual vehicles)

Working with us

We recognise that our people are our greatest asset and make it our priority to attract and retain top talent by offering excellent working conditions, competitive benefits, and development opportunities. In 2020, we received an outstanding employee engagement score of 90%, with organisational commitment and pride being the leading theme of employee sentiment.

As a valued member of our organisation, you will have access to the following:

  • Supportive, and people-focused culture
  • Flexible work options supported
  • Discounts at our employee café and on-site florist
  • Employee Assistance Program
  • Employee Health & Wellbeing Programs
  • Leadership and development programs

Our PRIDE core values represent who we are and what we expect of one another.

SMCT is an equal opportunity employer.

In order to be the successful applicant, you must satisfy a National Police Clearance Check.