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Senior Consultant (Lead Business Analyst)

NAB - South Melbourne, VIC

Source: uWorkin


  • Exciting opportunity to work in a highly motivated cross functional Experience Team
  • Lead and deliver business onboarding and account origination transformation
  • Use your passion to deliver positive outcomes for Business and Private Bank


A career that gives you more

Your career at NAB is about more than money, it's about serving our customers well and helping our communities prosper

About the role:

We currently have an opportunity for a Lead Business Analyst who will serve as the primary liaison between the Domain, Technology and Product Owner whilst collaborating with other business squad resources such as UX, CX, Risk, Change. Indirectly leading a team of Business Analysts to ensure quality and consistency across squads and to plan work across the team. 

You will be working with the business to analyse business requirements and produce documented and approved specifications for any new or change to technology applications and/or business processes as well as supporting Developers, Engineers and UX designers in understanding the requirements, so they can deliver on their commitments.

Key responsibilities will include:

  • Indirectly leading a team of Senior Business Analysts to ensure consistency, quality and deliverables are being met.
  • Ensuring the Business Analysis team is clear on outcomes and objectives and enabled to do their role. Assist in removing roadblocks.
  • Responsible for capturing and grooming requirements into features, epics & tasks including dependencies in collaboration with the squads that align with business requirements.
  • Perform analysis (scenario, policy, customer, data, gap, change, etc) in order to articulate business needs and solution requirements.
  • Produce ‘As Is’ and ‘To Be’ Process Maps
  • Develop process models, data models, business rules, target operating models, workflows, reporting and other required outputs
  • Ensure the Delivery and Development teams understand the value of each user story that is being delivered
  • Assist the Product Owner to define the business value and outcomes.
  • Translating end user/customer insights into Features, Epics & Tasks
  • Participating and leading workshops
  • Analyse the impact of proposed solutions holistically in order to support change with Business Impact Assessments.
  • User Acceptance Testing and Business Verification testing


What you will bring:

To be successful in the role you will be have previous experience as a Business Analyst coupled with Leadership experience, as well as having worked in an agile environment and familiarity with HCD techniques. 

You will have a proven ability to communicate a vision to key stakeholders and teams and working with Product Owners to develop it into a shaped backlog of key features, epics, tasks and goals for individual sprints. Further to this you will have:

  • In-depth understanding of Financial Products, processes and systems
  • A Creative mind with a focus on simplifying complex processes and issues, problem solving and analysis
  • Experience leading workshops, in a cross functional business and IT team through the discovery, development and operational usage stage of change.
  • Ability to work closely with key stakeholders and build collaborative partnerships


If you have the skills and drive that we are looking for, we would love to hear from you.

NAB, invested in you

We are committed to gender equality and are proud to be an equal opportunity employer and have a diverse and inclusive workforce. We have committed $70bn in financing to help address climate change and provide 2 days of paid leave each year through our employee volunteering program to support community organisations.

We support our colleagues to be their best by offering a wide range of educational, financial, lifestyle, health & wellbeing benefits

To be eligible to apply, you must have Australian or New Zealand citizenship or permanent residency status. Candidate screening and interviews may be conducted prior to the closing date of the job advert.