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May

Principal Sales Engineer

Qualtrics - Sydney, NSW

IT
Source: uWorkin

JOB DESCRIPTION

The Qualtrics XM Platform™ is a system of action that helps businesses to attract customers who stay longer and buy more, to engage and empower employees to do the best work of their lives, to develop breakthrough products people love, and to build a brand people can’t imagine living without.

Joining Qualtrics means becoming part of a team bold enough to chase breakthrough experiences - like building a technology that will be a force for good. A team committed to diversity, equity, and inclusion because of a conviction that every voice holds value, with a vision for representation that matches the world around us and inclusion that far exceeds it. You could belong to a team whose values center on transparency, being all in, having customer obsession, acting as one team, and operating with scrappiness. All so you can do the best work of your career.

We believe every interaction is an opportunity. Are we yours?

Duties

  • working with users to formulate and document business requirements
  • identifying, investigating, and analysing business processes, procedures and work practices
  • identifying and evaluating inefficiencies and recommending optimal business practices, and system functionality and behaviour
  • using project management methodologies, principles and techniques to develop project plans and to cost, resource and manage projects
  • taking responsibility for deploying functional solutions, such as creating, adopting and implementing system test plans, which ensure acceptable quality and integrity of the system
  • creating user and training documentation, and conducting formal training classes
  • developing functional specifications for use by system developers
  • using data and process modelling techniques to create clear system specifications for the design and development of system software
  • acting as a central reference and information source, providing guidance and assistance in the system project decision making process


Requirements
  • Undergraduate degree in quantitative or technical degree (E.g. Engineering, Computer Science, Mathematics, Statistics, or other quantitative field. Strong academic performance).
  • At least 3 years of prior Sales/Systems Engineering, or Solution Architect experience with software in a SaaS/Cloud environment, selling to C/VP level technical buyers.
  • High energy, self-starter comfortable with ambiguity in entrepreneurial environments.
  • Outstanding professional, sales, and technical capabilities; comfortable supporting both enterprise (field) and inside sales teams on targeted accounts
  • Ability to explain and resolve common technical aspects of SaaS software, including security, protocols for APIs, SLAs, email/communication specifications, etc.
  • Ability to see and present 'the big picture', architect solutions to solve customer problems, and uncover business challenges and develop custom solutions to solve them
  • Strong customer facing and relationship building skills
  • Experience in HTML, CSS, JavaScript, SQL

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