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May

Employment Services Officers

HAYS - Adelaide, SA

Customer Service & Call Centre
Source: uWorkin

JOB DESCRIPTION

Exciting short term contract in Federal Government


Your new company
This Government Departments focal point is about collaborating people, policies and programs in order to make a difference in the lives of thousands of Australians every day. Based in the CBD, this organisation is supporting people in need.

Your new role
Your role will be based in a digital contact centre assisting job seekers with online and system support including:

  • Job readiness and job search efforts
  • Education on mutual obligations and job plan requirements
  • Complementary services
  • Providing support to job seekers utilising digital tools
  • Job Plan Review

What you'll need to succeed
  • Experience working within a contact centre or a high-volume phone-based customer service environment is required
  • Possess excellent verbal and written communication skills
  • Have strong technical skills and ability to grasp new concepts well and easily
  • You must be an Australian Citizen to apply for this role
  • You must hold a Current National Police Clearance of the standard 'working with vulnerable people supervised'.

What you'll get in return
Offering the opportunity to work within a highly respected Government department, you will work within a supportive team environment, where no day is the same. A chance to work in the heart of the city, and in a brand new office space. Candidates seeking both Full time and Part Time hours (3 days or higher) will be considered.

Temporary and Contract workers through Hays also enjoy a wide range of benefits including:
  • Weekly pay cycles
  • Nominated choice of superannuation fund
  • Online timesheet submission and approval
  • No hidden fees or costs for our services
  • Regular contact with local Adelaide consultants throughout the duration of your assignment

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV to Nicola Cowan.

If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

LHS 297508 #2501531

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