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Retail Credit Specialist

JOHN DEERE - Crestmead, QLD

Any Industry
Source: uWorkin


There are 7 billion people on this planet. And by 2050, there will be 2 billion more. Making sure there is enough food, fibre and infrastructure for our rapidly growing world is what we’re all about at John Deere. And it’s why we’re investing in our people and our technology like never before in our over 175-year history. Here, the world’s brightest minds are tackling the world’s biggest challenges. RIGHT NOW.

Primary Location: Australia (AU) - QLD- Brisbane

This is an exciting opportunity for a driven, creative thinking and customer-oriented individual to join the John Deere Financial team as a Retail Credit Specialist.

Reporting to the Manager, Credit Processing, the Retail Credit Specialist is responsible for completing and managing the retail finance application process between channel partners and internal stakeholders to provide a high level of service. Your passion and understanding of our product and customer will ensure customer queries and concerns are investigated thoroughly and offer solutions that add value to both the customer and John Deere to support the equipment sale.

Key Responsibilities include:

  • Provides information and solutions as frontline support to channel partners, customers and other Deere areas to provide high level of service.
  • Completes and manages the application process between channel partners and other Deere areas.
  • Provides support for finance products and systems to customers and dealers including digital solutions and finance quoting.
  • Adhere to both internal and external legislation, policies and procedures
  • Continually assess and help to identify and improve on operating procedures

About You:

You are an energetic and self-motivated person that takes pride in their work and their working environment to ensure an exceptional customer experience. You have a keen interest in facilitating financing solutions for Agriculture, Construction or Forestry industry and are committed to a culture of high performance and the team will appreciate your inclusive, supportive and collaborative style. In addition, you have:

  • Strong customer service focus and dedicated work ethic.
  • Proven organisational skills with the ability and flexibility to successfully manage and prioritise fluctuating workloads.
  • Experience in a Commercial Finance environment.

This position is based from our Crestmead Head Office, however, is primarily working from home.

Your Team:

New demands require innovative solutions. At John Deere, you'll make what isn't possible today, tomorrow's reality. Working with the latest technology, collaborating with the best and brightest in the field, expanding your knowledge and honing your skills-all are key components of unmatched career satisfaction as a member of the John Deere team.

What You'll Get:

At John Deere, you are empowered to create a career that will take you to where you want to go. Here, you'll enjoy the support to think outside the box and the advanced tools and technology that foster innovation and achievement.

Applications for this position will close at 16 May, 2021

Note: Appropriate work authorisations are required in this country prior to application. International/Domestic Relocation within Australia/New Zealand is/is not available for this position.

The information contained herein is not intended to be an exhaustive list of all responsibilities and qualifications required of individuals performing the job. The qualifications detailed in this job description are not considered the minimum requirements necessary to perform the job, but rather as guidelines.

John Deere believes in the power of diversity in the workforce and we and are committed to creating an inclusive environment for all employees.