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Underwriting Manager - Liability

Suncorp - Sydney, NSW

Insurance & Superannuation
Source: uWorkin


  • Full time Permanent Leadership role
  • A great opportunity to commit to quality outcomes and make a real difference to our people
  • Sydney CBD location
The Underwriting Manager role's purpose is to run the day to day operational function of a State Product Underwriting team. This role manages team performance to maximise effectiveness in a dynamic environment, obtains customer insights to support the team in delivering exceptional customer service, collaborates with other teams, removes blockages to performance, escalates and resolves issues and identifies opportunities to simplify processes. Developing capability, improving overall performance and providing support and guidance toward career pathways for Underwriters is a key focus. The Underwriting Manager will lead a team that delivers to the Commercial Product Portfolio strategy and executes a program of work focussed on delivering the targeted Insurance Trading Result (ITR) for the Liability Insurance Product across individual state portfolio's. Executing and monitoring product underwriting strategies, customer retention and acquisition strategies and managing product workflow within and across teams. When licenced with a Delegated Underwriting Authority (DUA) - underwrite new and renewal business and referrals from underwriters within the scope of the individual DUA. The Underwriting Manager in collaboration with Distribution colleagues grows and develops key intermediary relationships, delivers exceptional customer service and helps facilitate multiline opportunities.

Key Responsibilities include:
  • Actively develop, coach, engage and motivate team members to drive results and continue to create a high performing team
  • Work as part of a strong cohesive leadership team to create the best outcomes for Commercial Underwriting, C&I and Suncorp
  • Contribute to the culture of the leadership team and cultivate a team environment that encourages people to perform at their best, balancing productivity, quality and compassion
  • Create a plan to drive performance of the team and deliver team results against the State plan and the Commercial Portfolio Product Strategy
  • Manage team performance to deliver against plan objectives and actions and achieve Insurance Trading Result (ITR) targets
  • Ownership for managing non-underwriting risk and acknowledging that overall management of risk is part of role
  • Adopt a customer focus in the delivery of internal /external services.
Skills & Experience:
  • Demonstrated abilities to lead and engage others
  • Demonstrated ability to influence in the Intermediated commercial insurance market to achieve mutually beneficial outcomes
  • Solid understanding of the general insurance industry, leverages understanding of the external marketplace when delivering to customers and brokers, demonstrates an understanding of how the business makes money, leverages business understanding to inform day-to-day decisions and actions
  • Displays a thorough understanding of Suncorp's vision, strategy and Our Compass, ensures all decisions and actions align with Suncorp's vision and strategy
If this role sounds like the challenge you have been looking for please submit an application online today or for more information contact