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Sales Planning Manager

Singtel Group - Australia,

Source: uWorkin


Our SMB Business

The Optus Small and Medium Business (SMB) team is a team of passionate experts who help Australian businesses with a range of solutions including mobile, fixed landlines, networking and internet.

Our Customers

Our customers are our focus, and they’re growing, and growing fast. We must be anticipating the needs and requirements of our existing and new customers, by providing them game changing experiences. Our SMB Segment is Australian businesses with 1 to 300 employees and represent a significant area of growth for Optus SMB.

Reporting directly into the National Sales Director and managing one other report, the primary function of this team is to focus on the strategy formulation, planning, performance insights and leading key programs for SMB sales.

To thrive in this role, you need to be a thought leader – understanding our market, identifying key opportunities or sales risks, and to use data to optimise our go-to-market sales strategy. Optus Business has high growth aspirations, so thought leadership coupled with innovative thinking will be key to developing break-through ideas that support our growth trajectory.

In this role you will leverage sales and market insights to formulate sales strategies to improve our sales performance. You will convert data into actionable insights that uncover where the areas of opportunity or risk are and to help drive these insights from information that will guide the business to make growth decisions.

You will play a pivotal role in our monthly, quarterly and annual planning cycles. We need to rebuild our performance reporting, our internal and external operational cadence and how we have rich sales and performance conversations.

We are looking for a highly motivated person who can:

  • Executing with excellence our national sales programs
  • Provide market insights and areas of opportunities that will support sales distribution expansion strategy
  • Provide forecast for campaigns and offers to ensure all planning and activities are aligned with targets
  • Work with the State Director on the allocation and distribution of targets across the multiple channels, ensuring strategic alignment
  • Lead the narrative, delivery and design of performance metrics and benchmarking to assist in the running of all Channels, working closely with the CoE Team
  • Support the AOP and Strategic planning process through Quartile and performance management as well as strategic modelling
  • Business partner with the Sales Ops Director and Sales Director on reporting, analysis and insights for weekly Trade meetings and for monthly and quarterly BPRs
  • Be proactive in highlighting risks and opportunities across all channels on a weekly, monthly and quarterly basis
  • Provide ad hoc analytics and insights
  • Provide meaningful sales, commercial and customer insight analytic dashboards for the Sales Team
  • Provide strategic insights to the SMB Leadership team in ensuring that AOP targets are delivered; report on performance levels achieved against budget and provide variance analysis / forecasts as required; analysing sales drivers, and preparing succinct presentation dockets for SLT/ELT
  • Business partner with various Heads of Centre of Excellence (CoE) and Retail to achieve outcomes
  • Hold all Sales teams accountable to performance metrics ensuring they have a clear understanding of what success looks like, detailed tracking to AOP and to any relevant forecast
If you’ve had previous experience in sales performance, reporting or analytics role, we would love to hear from you.