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Business Analyst

Private Company - Commonwealth Hill, SA

Any Industry
Source: uWorkin


  • Permanent and Full Time Opportunity

  • Sydney Location

See yourself in the team

The Program Delivery team is responsible for supporting the Chief Executive Officer and the Executive Leadership Team in driving the implementation of critical Group-wide risk and simplification programs, managing their interdependencies and strengthening the bank’s ability to effectively deliver major programs of work.

Program Delivery also supports the Group in ongoing customer remediation program deliverables including ongoing maturation of risk approaches and practices.

The Project Management Office (PMO) team is an integral part of the Customer Remediation Team (CRT). The team provides project & change management, process optimisation and delivery services across all CRT Advice Remediation programs. The PMO team supports CRT leadership and program delivery leads to execute effectively and efficiently, delivering the best customer outcomes.

Specifically, the PMO team works across the CRT to:

Create and implement appropriate change management & delivery activities which maximise employee adoption and lead to operational benefits Optimise delivery by improving process efficiency; Maintain program governance, documentation and best practices; and Coach and support executives and leaders in helping them fulfil their role to embed the change delivery.

The team does this with a focus on People, Process (both process improvement and design) & Technology to make things simple and easy for our customers and colleagues.

Do work that matters

You will gather and analyse technical business requirements in business processes, through requirements elicitation, solutions identification, risk analysis and collaboration.

More specifically you will

  • Identify relevant stakeholders, select appropriate techniques and processes to derive and manage requirements

  • Assess and document the current state of business functions and processes to identify and recommend improvements, including application of User and customer journeys

  • Lead requirements elicitation, including workshops to capture requirements. Constructively challenge stated requirements

  • Articulate requirements and communicate business and customer value to the project delivery / scrum team. Help establish success criteria.

  • Contribute to the conversion of business and customer needs into functional designs

  • Define problems and opportunities. Perform data analysis that can be used to support or challenge business initiatives

  • Support the project delivery / scrum team to break down work and translate requirements into functional specifications using appropriate method (e.g. backlog creation, user stories, as-built functional documentation etc.).

  • Contribute to assessment of dependencies and associated risk and compliance implications of requirements and solutions

  • Support business verification testing activities

  • Effectively communicating requirements to stakeholders, managing conflicts, issues and changes in order to ensure that stakeholders and project team members remain in agreement on solution scope

We want to hear from you if you have

  • Risk Mindset –All CommBank employees are expected to proactively identify and understand, openly discuss and act on current and future risks.

  • Demonstrated experience as a Business Analyst in the financial services industry (experience in retail banking products advantageous).

  • Strong values and passion for doing what’s right for our customers to deliver on our purpose

  • Excellent analytical and problem solving ability with keen attention to detail

  • Experience understanding and analysing complex data sets

  • Strong written and verbal communication skills

  • Strong stakeholder management skills with experience dealing with business-oriented and senior level stakeholders

If you're already part of the Commonwealth Bank Group (including Bankwest), you'll need to apply through Sidekick to submit a valid application. We’re keen to support you with the next step in your career.

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Advertising End Date: 15/05/2021