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Support Coordinator

Lifestyle Solutions - Melbourne, VIC

Any Industry
Source: uWorkin


  • Full-Time position
  • Salary Sacrifice options available
  • Melbourne location
We are seeking an energetic, passionate and organised team member for our customers.

Own It - How we get the job done

Our Support Coordinators are responsible for the contribution to the delivery on Lifestyle Solutions purpose and promise through providing better service to our internal and external customer. This responsibility includes functions that will support the business achieve strategic goals and work collaboratively with the customer and stakeholders.

This opportunity is for a full-time 12 month contract position. Based in Moonee Ponds and remotely, your key functions will be:
  • Actively coordinate, monitor and report on supports in accordance with customer’s plans
  • Actively support customers to meet their individual goals by identifying and accessing necessary services & supports
  • Strengthen a customers' capability to coordinate and implement their supports independently
  • Value and respect diversity (cultural, religious, linguistic, gender and sexual diversity)
  • Identify and respond to crisis situations, abuse & neglect, and critical incidents to promote a person's safety
  • Maintain knowledge of safeguarding standards and reporting requirements
  • Actively promote inclusion & uphold a Customer's human rights
  • Engage/facilitate group practice reflection and decision making
  • Model and promote a culture of a safe, positive and wellbeing within the workplace.
  • Participate in team-based goal setting and monitoring, (service delivery, financial viability, continuous & quality improvement)
  • Provide and share ongoing professional development, skills and knowledge with team members
  • Be responsive & adaptive to meeting changing customer need
  • Actively listen and respond to the customer's voice.
  • Service planning reviews and reporting to reflect internal and external customer deliverables and satisfaction.
  • Support effective communication and partnering with identified stakeholders (i.e.: service providers, mainstream services, funding agencies, government departments).
Make It Matter - What you will bring to make a difference in other's lives
  • Understanding of the NDIS funding system
  • Be passionate, committed and honest
  • Be self motivated, a team collaborator and proactive
  • Display leadership skills
  • Have a creative flair
  • Excellent oral and written skills
  • Respect diversity
  • Strong negotiation skills
  • High attention to detail
  • Demonstrated practice knowledge and expertise
In return for your talent and commitment, you will receive a highly competitive remuneration package with the opportunity to salary sacrifice as well as enjoy an inclusive culture that ensures our people are motivated, challenged and rewarded for achieving their full potential. If you would like to find out more about this role, please contact Lyndsey Regan, Talent Professional on 0427 425203.

Keep Calm & Be Happy - How you will interact with people and other benefits

Joining Lifestyle Solutions makes you feel like you are making a difference in people's lives. Our team is here because they care, and because of this, we have an enriching and rewarding culture within our organisation. Other benefits include:
  • Full time, 12 month contract
  • Salary Sacrificing Options
  • Self Managed Teams
Respect - Who we are and why we do it

At Lifestyle Solutions, we're people who care. Lifestyle Solutions provides services to people with a disability, young people and children in Out of Home Care, their families and communities. Our customers receive services designed to meet their everyday needs and support them to achieve their goals. We believe everyone is equal. We stand for everyone in society having equal opportunity and equal respect. We do this by providing our customers access to quality services and dedicated people who make a real difference in their lives.

You can learn more about Lifestyle Solutions .

Join Us - Next steps

All applications must be lodged online.

We encourage you to apply as soon as possible as we will be actively shortlisting during the advertising period and reserve the right to close this advert prior to the advertised date.

We are an Equal Employment Opportunity (EEO) employer and are committed to diversity and inclusion in our organisation. We welcome diversity in all its forms; applications from under-represented communities and groups are strongly encouraged. We can provide adjustments to the recruitment process if required; please contact the Talent Team on 02 4014 7800 to discuss how we can help.

As part of our process selected applicants will be required to undergo employment screening and probity checks prior to commencing.

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Personal Details

Lifestyle Solutions