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Housing Officer , Housing And Public Works

Queensland Government - Brisbane City, QLD

Government, Defence & Emergency
Source: uWorkin


Housing Officers may work in a number of teams in a Housing Service Centre, providing a broad range of applicant, tenancy and property management services and advice to customers with complex support needs, advocates and other stakeholders.

Job details Position status Fixed Term Temporary
Position type Flexible-full-time,Flexible-part-time
Occupational group Community Care
Classification AO3
Workplace Location Brisbane Inner City,Brisbane - North,Brisbane - South,Brisbane - East,Brisbane - West,Logan - Beaudesert,Gold Coast,Ipswich region
Job ad reference QLD/371729/21
Closing date 01-Nov-2021
Yearly salary
Fortnightly salary
Total remuneration
Salary Other
Job duration various (1-12 months) with possible extension
Contact person Linda Mcquilkan
Contact details Ph: (07) 3007 4959
Access the

You will work in a team to provide a high quality, person-centred social housing and housing assistance service to diverse customers experiencing complex and challenging housing, and whole of life issues in person over the front counter, digitally, by telephone, correspondence, in the field and through outreach services in the community by:

  • Assessing new housing and bond loan applications and rental grants; conducting customer interviews and making referrals to support service agencies as required.
  • Managing tenancy arrangements including waitlists, allocations and vacancies; liaising with community and other housing providers on allocation of properties and ensuring departmental compliance as the lessor in all tenancy arrangements.
  • Conducting home visits to properties and investigating and facilitating the resolution of any tenancy disputes and complaints.
  • Monitoring and managing outstanding arrears, rent assessments, pay deductions and refunds; actioning sundry debts and collections.
  • Managing the maintenance of properties and conducting property inspections.
  • Maintaining accurate customer and property records and file notes.
  • Supporting and helping maintain a workplace safety culture by ensuring that all policies and practices concerning Workplace Health and Safety are applied and a part of day to day operations.
Applications to remain current for 12 months

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote and .

Please ensure you download all attachments and follow the instructions on how to apply.
There are multiple temporary full-time and part-time positions available for 1-2 months with possible extension.


Before applying for this vacancy please ensure you read the documents below.

Queensland Government

Brisbane City, QLD

Government, Defence & Emergency


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