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April

Inbound Customer Service Officer

Randstad Australia - Brisbane Grove, NSW

Customer Service & Call Centre
Source: uWorkin

JOB DESCRIPTION

Randstad are currently recruiting on an ongoing basis for our valued client based in East Brisbane. This is an inbound customer service role and we are looking for people with strong customer service focus and who are able to work full time. If you are looking for your next opportunity and are open to temporary positions with the opportunity to stay with an organisation long term, this could be a great role for you

About The Position

  • Take a high volume of inbound calls from customers and other key stakeholders
  • Register jobs and liaise with assessors to complete inspections
  • Maintaining and updating electronic records
  • Customer support throughout the claims process
  • General Administration

About You
  • Ability to work autonomously as well as part of a team
  • Proficient computer skills, ability to use Microsoft applications and the internet
  • High level problem-solving skills
  • Positive and professional attitude
  • Excellent time management and organisational skills
  • Previous experience in Construction, Claims or Insurance is highly beneficial
  • Confident communicator both verbally and written
  • Reliable and flexible
  • Demonstrate resilience and ability to remain calm under pressure
  • License and access to a reliable vehicle

Benefits To You
  • Multiple immediate opportunities available
  • Onsite parking
  • Supportive team environment
  • Fast-paced and varied role

Please note: only shortlisted candidates will be contacted on this occasion. We thank you in advance for your application

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

Brisbane Grove, NSW

Customer Service & Call Centre




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