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Business Analyst

Origin Energy - Melbourne, VIC

Any Industry
Source: uWorkin


  • Deliver continuous business improvement and efficiencies
  • 12 month limited term opportunity
  • Melbourne based

Working for us

At Origin we have a strong purpose and values that challenge us to find the answers to the big energy questions. Every person that works with us helps us reach that goal. If you bring good energy to Origin, you’ll get it in return. A challenging career. An exciting industry. And the support to grow and explore your potential.


The Business Energy & Energy Services team is responsible for winning and retaining our large commercial & industrial (C&I) customers. The Business Operations Team are responsible for managing the end to end back office functions for our commercial and industrial customers.

The Role Will Also

The role of Business Analyst is a 12 month limited term opportunity and is part of the Business Operations team and reports to the Continuous Improvement Lead and will assist in identifying opportunities to improve processes and efficiencies within Business Energy. The optimal objective of this is to improve the customer experience and exceed business cost and revenue targets. The role will be responsible for developing a deep understanding of the designated process area, appreciating the factors contributing to the process KPI and developing ongoing assessments and improvements for the process and systems.
  • Work collaboratively with points of contact across Business Energy and IT to drive continuous business improvement
  • Develop hands-on technical solutions and/or act as an advocate for delivery within existing support teams
  • Document the initial sizing/scoping of initiatives or feasibility studies of different types of improvement opportunities
  • Facilitate Technical meetings with Business Energy IT to scope solutions for Business Initiatives
  • Provide regular feedback and suggestions on how to optimise processes and ensure they are documented and agreed
  • Facilitate workshops to gain buy in across the organisation for business improvement.


You’ll need to have strong analytical and problem-solving skills and have a strong process and improvement focus. You’ll have relevant tertiary qualifications in an appropriate discipline such as Business, Marketing, Commerce, Law or Information Technology

You’re Experienced In Or Can Demonstrate
  • Experience in retail energy industry
  • At least 3 years Business Improvement/Analysis experience
  • Knowledge base of process improvement methodology
  • Broad experience in business and IT environments
  • Demonstrated strength in relationship building and delivering under pressure
  • Demonstrated strength in written and verbal communication including preparation of formal process and procedure documentation.
  • Demonstrated strength in relationship building and delivering under pressure
  • Understanding of commodity contracts
  • Experience working in an AGILE IT Delivery environment
  • Experience in the use of MS Office applications particularly spreadsheets
  • Experience with Customer related systems including Salesforce CRM and Billing engines, Gentrack Velocity

A great team to join

It's an exciting time to join Origin. Together we’re powering a cleaner, smarter energy future for Australia and beyond, always looking for better ways to deliver for our customers – and for our people.

Origin’s Energy Supply and Operations business plays a key role in providing reliable, affordable and sustainable energy to power Australian homes and businesses. We're the largest owner of natural gas-fired power stations in Australia, and generate more than 7,400 MW of power through our flexible generation portfolio. We’re also a major supporter in the growth of renewable supply and storage, supporting a cleaner energy future.

We’re looking for passionate and forward-thinking people to help, who are committed to a zero-harm safety culture, managing risk and driving culture change.

Origin. Good energy

At Origin, our focus is on getting energy right for our customers, communities, and planet. Because we know it’s up to us to shape the future of energy. Today, we serve more than 4.2 million customers, are one of the most significant energy producers in the country and listed in the ASX Top 50 companies.

For more information contact: Iain Pratt - 03 8665 7325, quote Requisition ID: 78322

Origin recognises Aboriginal and Torres Strait Islander Peoples as the Traditional Custodians of country throughout Australia, and we pay our respects to Elders past, present and future.

Here's a little about what makes us, us: www.careers.originenergy.com.au

Function: Business Improvement