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It Support Officer

Hays Information Technology - Melbourne, VIC

Source: uWorkin


Your new company

Located in the South East, your new company provide end-to-end facilities management services and custom-made solutions to their partners across Australia. They now require x2 IT Support Officers to join the team as soon as possible.

Your new role

In your new role, you'll be responsible for ensuring Level 1 and 2 end user support is provided so that end users can accomplish business tasks. This includes receiving, prioritising, documenting and actively resolving end user help requests.

Problem resolution may involve the use of diagnostic and help request tracking tools, as well as in person, hand-on help at the desktop level.

What you'll need to succeed

  • Knowledge of basic computer hardware, including RAM upgrades, HDD replacement, RGB connections, etc;
  • Experience with desktop and server operating systems including Microsoft Windows 10 and exposure to Windows Server 2008/20012
  • Experience with iPhone and iPad support
  • Knowledge of PC builds and deployment technologies
  • Sound understanding of Microsoft Office 365, SharePoint and Exchange

What you'll get in return

  • Contract until 30 June 2021
  • $33.00 + Super per hour
  • Weekly pay
  • Excellent working environment
  • Friendly, supportive team who promote a positive culture

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV to [email protected]

LHS 297508 #2498474