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Field Operations Lead

Coles Careers - Hawthorn East, VIC

Executive & Strategic Management
Source: uWorkin


Full Job Description
Requisition ID: 17019

Employment Type: Full time

Good things start here

This could be the very first step towards an exciting new career with us - a fresh beginning. At Coles Group, these are moments we live for.

Starting good things is what drives our purpose: to sustainably feed all Australians so they can lead healthier, happier lives. With a team of 120,000 people and an iconic portfolio of Australia’s most trusted brands, we’re perfectly positioned to turn a promising start into a whole lot more.

About the role

The engine room of our business, our Central Operations team keeps us moving and delivering our services to all Australians. We empower and support our retail teams across the country, helping them deliver great experiences for our customers every single day.

We’re looking for an exceptional Field Operations Lead to join our team.

What you’ll be doing
You’ll work across the Victorian and Tasmanian team, with the responsibility of targeting high loss Regions. Through the successful coaching and training of Regional Managers to implement loss strategies, you’ll play a key role building and driving a culture of delivering profitable sales.

Other ways you can make an impact include:
accountability for influencing sustainable improvement
developing targeted coaching and training for end to end loss improvement
influencing and driving the central team to support the changes required to achieve loss results
supporting management in driving the Profit Protection strategy through ownership and deployment of national initiatives
contributing to the development of Total Loss related content and support materials
proactively working with key business stakeholders, across the State Operations Teams, on projects and to drive continuous improvement

Good things you’ll need

knowledge of store operations, merchandise functions, inventory and supply chain interface would be highly beneficial
ability to identify trends of poor performance and provide solutions to improve total loss performance
investigative and root cause analysis skills
experience influencing retail management teams and confidence to deal with any conflict
the ability to engage with and understand a multitude of stakeholders from head office to store level
a natural flair for turning data analysis into recommendations and creating compelling presentations
a level of comfort to coach performance improvements with peers and/or non-direct reports

Why Coles?
We’re committed to making this a great place to work, from day one. From flexible working arrangements to discounts across all our internal brands (including 5% off at Coles supermarkets!), there are plenty of reasons to love working here. Explore all this and more at our Coles Careers website.

For everyone who shares our passion
We encourage applications from people of all ages, nationalities, abilities and cultures - including Aboriginal and Torres Strait Islander peoples, the LGBTQI+ community and people living with disability. We’re happy to adjust our recruitment process to support accessibility needs - so reach out to us at www.careers.colesgroup.com.au > Careers for everyone > Disability employment.

We’d love to meet you
If you have the skills, experience and motivation to succeed in this role, please take the next step and submit your application.


Hawthorn East, VIC

Executive & Strategic Management


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