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April

Admin Assistant - The Ritz-carlton Melbourne

Marriott International, Inc - Melbourne, VIC

Administration & Secretarial
Source: uWorkin

JOB DESCRIPTION

Full Job Description
Posting Date Apr 26, 2021
Job Number 21037057
Job Category Administrative
Location The Ritz-Carlton Melbourne, 250 Spencer Street, Melbourne, Victoria, Australia VIEW ON MAP
Brand The Ritz-Carlton
Schedule Full-Time
Relocation? N
Position Type Non-Management
Located Remotely? N

At more than 80 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. As the premier worldwide provider of luxury experiences, we set the standard for rare and special luxury service the world over. We invite you to explore The Ritz-Carlton.

The Ritz-Carlton Melbourne will feature 257 luxury hotel suites with breathtaking views. Upon arrival, guests will enter to the hotel lobby via the porte-cochere and take a direct elevator straight to the hotel’s sky check-in on level 79, offering panoramic views across Melbourne’s CBD and beyond. Occupying the top 17 floors of an 81-storey tower, the hotel will offer guests access to a range of amenities designed to truly enhance their travel experience, including: Day Spa, Destination Restaurants and bars, Concierge services, function rooms, Business centre, 500-seat grand ballroom and Outdoor garden terrace. The hotel is projected to open in Q4, 2021.

POSITION SUMMARY

Enter and retrieve information contained in computer databases using a keyboard, mouse, or trackball to update records, files, reservations, and answer inquiries from guests. Transmit information or documents using a computer, mail, or facsimile machine. Operate standard office equipment other than computers. Prepare letters, memos, and other documents using word processing, spreadsheet, database, or presentation software. Handle incoming and outgoing mail, including date stamping and distributing incoming mail. Create and maintain computer- and paper-based filing and organization systems for records, reports, documents, etc. Compile, copy, sort, and file records of office activities, business transactions, and other activities. Enter and locate work-related information using computers and/or point of sale systems.

Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

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