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Field Service Specialist

GenesisCare - East Melbourne, VIC

Source: uWorkin


Full Job Description
At GenesisCare we want to hear from people who are as passionate as we are about innovation and working together to drive better life outcomes for patients around the world.

We are hiring a Field Service Specialist to proactively provide IT support for the Genesis Care group of practices and to ensure that the diverse IT systems environment is meeting our clinical and technology needs.

What you'll do

Provide all first line system and hardware support and assist with local technology implementations.

Regular s ites, coordinated with the rest of the team

Participate in user testing and provide regular feedback

Support the Service Desk with phones and email support when required

Incident/problem resolution and Service Desk ticket management

Representing IT in relevant meetings/committees

Collaboration and cooperation with the rest of the IT Group

Who you are:
Tertiary computing related qualification preferred

Commercial IT qualifications e.g. short technical courses in particular systems, IT products, etc

Demonstrable commercial experience in the IT industry

S trong technology and systems background•

Windows operating system experience

Good IP networking, network hardware, wireless and telephony installation, configuration and troubleshooting

PC build, installation and support

Understanding of DICOM topologies and HL7 messaging

Experience obtained in a clinical environment is highly advantageous

What's in it for you

Gain unrivalled experience working for a global industry leader in healthcare

Encouragement to develop professionally in a supportive environment

Work with the latest, innovative technologies that are critical in the day to day care of our patients

Who we are
We are over 5000 highly trained healthcare professionals and support staff across Australia, the U.K., Spain, China and the United States, designing innovative treatments and care for people with cancer, sleep and heart disease.

Global care
Across the world, we have more than 440 centres to help us bring the right care to our patients. For radiation therapy, that includes 14 centres in the UK, 21 in Spain, 36 in Australia and 300 in the U.S. We also offer cardiology and sleep services at more than 80 locations across Australia. Every year our team sees more than 400,000 people globally.

People centricity is at the heart of what we do-whether that person is a patient, a referring doctor, a partner or someone in our team. We aim to build culture of 'care' that is patient focused and performance driven. Our people promise is "do your life's best work, by always growing, having a profound human impact and making great things happen together." If you'd like to make a difference, join us at GenesisCare.

GenesisCare is an Equal Opportunity Employer.