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Product Owner

Sentral - Sydney, NSW

Source: uWorkin


About Us

At Sentral, our vision is to empower students and teachers to be the best they can be. Sentral is Australia’s most comprehensive cloud-based school management platform trusted by more than 3,000 schools. With a web-based suite of models, Sentral provides a single comprehensive interface for the management, tracking and reporting of data for school administration, online learning and student management.

You will work with a diverse and brilliant group of people who want to make a positive impact to the future of education. Every role at Sentral aspires to empower students and teachers to be the best that they can be.

About the Role

As a Product Owner for Sentral, you will be the voice of the customer. Reporting to the Strategic Product Leader you will be a member of our product team and working as a key member within one of our cross-functional development teams, consisting of designers, developers, and QA’s. You will be responsible for managing the product backlog, defining user stories and working with the development team and key stakeholders to build the best solutions for customers.

You will have a high degree of autonomy in working to steer the team's deliverables against our key initiatives. You will also be the glue between the customer facing aspects of the business - customer support, customer success, sales, and marketing teams.

As part of this team your other areas of focus will be:

  • Understanding the problem and needs of the customers and stakeholders, and communicating this to the development teams both onshore and offshore;
  • Breakdown problems and needs into Epics and user stories with clearly defined acceptance criteria;
  • Be the voice of the customer internally;
  • Validate solutions with customers throughout the development process;
  • Train Customer Success and other internal stakeholders on changes to products;
  • Write release notes for updates to customers;
  • Work to continually enhance the product and feature set.

About You

You are someone who thrives in a fast paced, dynamic environment with the ability to steer your team’s deliverables against key initiatives. Key to your success is your ability to bring others on the journey with strong communication and collaboration skills, and a demonstrated ability to inspire collaboration between the customer facing aspects of the business. In addition to being both quality driven and customer focused, you will possess the following skills and attributes:

  • Proven experience working as a Product Owner or Business Analyst within an agile environment, preferably scrum;
  • Solid experience in delivery across SaaS products for a software vendor;
  • Demonstrated ability to synthesize clear requirements and product guidance with multiple stakeholders;
  • Ability to speak Mandarin would be beneficial;
  • Exceptional stakeholder management skills with the ability to build strong relationships both internally and externally;
  • Strong organisational skills with a problem solving mindset.

Ready to apply?

This is an opportunity for an exceptional candidate to come in and build a great reputation internally and externally. Every day, we can and will support improving the education and engagement of over one million students.

If this role sounds like a good fit for you, please provide a cover letter outlining your passion for and experience in the product space along with your resume through the “APPLY NOW” button.

We respectfully ask that no recruitment agencies contact us in relation to this position.

Please note that you must have

Full work rights in Australia

Ability to obtain a Working with Children Check