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April

Training Coordinator

CareCone Australia - Perth, WA

IT
Source: uWorkin

JOB DESCRIPTION

Carecone Australia is an Australia based entity with a history of providing Managed IT solutions to medium to large scale enterprises globally. Please visit our website for more information about what we do at https://carecone.com.au/


We are looking for a capable resource to coordinate ranging from simple activities to more complex plans. This role will provide onsite/ on-call assistance to end-users within the organisations training module in a timely and accurate fashion to ensure optimal service delivery.


Location: Perth, WA

Term: Contractual (1 year/ extendable)


Job Description

  • Ensure onsite training event activities are performed as per the “Event Readiness Process/System”
  • Ensure the Event Facilities are set up correctly and have the necessary equipment
  • Communicate with instructors and outside vendors in both written and spoken correspondence
  • Support the facilitator and ensure they have the required access to the facility
  • Interface with local suppliers
  • Coordinate and block Instructor’s dates & timing in lines with the training and workshop calendars.
  • Arrange for the training materials, manuals, hand-outs, and other instructional aids (Trainer Package)
  • Manage the training logistics (training room booking, manage access, photographer, etc.) and sharing detailed information to participants and trainers in advance.
  • Participate in the kick-off of the program, administer the essential program briefings, calibrate with the speaker and stakeholders.
  • Monitor completion of training activities - Pre-work, Attendance
  • Ensure activation of registration link, roster & Logistic management on the LMS
  • Communicate with the internal and external vendors, Ready the Purchase Order.
  • Maintain attendance records and feedback sheets, issuance of the certificate, etc.
  • Calibrate with the offshore team for any changes/updates in the training event/program.
  • Ensure the smooth running of events as per the Program / Course Metadata in the CRM.
  • Follow the workflow/communication process on CRM and adhere to the case management process.

Experience and Skills

  • Experience in a corporate learning environment or performing event coordination services for corporate clients with customer centricity in mind
  • Possess a “job permit” to work in a specific geography
  • Proficiency in the English language
  • Must have an outgoing personality and skills in speaking, organizing, listening, leadership, communication, and decision making
  • Proficient in Computer (MS Office, SharePoint, and CRM tools)
  • Attention to detail and the ability to work easily with others


To Apply

If you are interested in this opportunity please apply via the link, or alternatively, contact Vipul Chaudhary on 02 8319 5539 or vipul.chaudhary@carecone.com.au


Please note that due to the number of applications only successful applicants will be contacted.

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