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April

Inbound Sales Consultants

O'Brien Glass Industries Limited - Tullamarine, VIC

Customer Service & Call Centre
Source: uWorkin

JOB DESCRIPTION

  • Competitive base + incentive structure
  • Employee benefits program and career development opportunities
  • A well-respected career with a World Market Leader in glass
  • O’Brien® is currently seeking a Telephone Sales Coordinator to join our Tullamarine Glazing team.

    Based from our Tullamarine Branch, with the opportunity to work from home you will be responsible for providing tailored solutions to prospective customers for the O’Brien® Glazing network.

    This role will be accountable for first call resolutions for our customers by identifying and clarifying their glass needs and converting these opportunities into sales.

    Reporting to the Glazing Solutions Manager and working closely with the Sales, Planning and Glazing teams, this role will be required to manage customer contacts (inbound and outbound) whilst balancing other business demands to deliver best in class customer service with every interaction. 

    About us ... 

    At O'Brien®, we put our customer at the heart of everything that we do, serving more than 300,000 Customers each year, 24 hours a day, 7 days a week, 365 days a year. O'Brien® is also part of Belron®, the world's leading glass specialists operating in 35 countries. 

    O’Brien® offers fantastic benefits, as well as an opportunity to grow your career with an exciting household brand, by delivering a world class standard of service using the best tools and technologies available.

    About you? 

     In this role, we require you to: 

    • Be experienced in a call centre environment
    • Have a demonstrated drive for results, with the ability to sell a trade-based product
    • Possess excellent communication skills with the ability to connect with a varied audience
    • Have a passion for delighting every customer
    • Have strong administrative skills including attention to detail and accuracy
    • Be competent with the use of Microsoft suites

    If you meet the above criteria and are seeking a rewarding career with a nationally recognised household brand, then we would love to hear from you! 

    APPLY NOW!! 

    No recruitment agencies required.

Tullamarine, VIC

Customer Service & Call Centre




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