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April

Representative, Client Service (Corporate Trust)

BNY Mellon - Sydney, NSW

Any Industry
Source: uWorkin

JOB DESCRIPTION

  • Provides quality support to clients with moderately complex transactions and processes on a daily basis.
  • Under general supervision, assists clients by responding to phone, email and other inquiries regarding company products, services and procedures.
  • Responds to straightforward client questions on BNY Mellon product features and provides more advanced technical assistance. Investigates errors in client accounts and statements.
  • Routes issues that cannot be addressed at point of contact to appropriate team, in accordance with documented procedures.
  • Reviews daily open items to ensure proper follow-up and closure. Responsible for the quality and completion of own work.

Qualifications

Bachelor degree preferred. 1-2 years of total work experience preferred. Experience in financial services preferred.

BNY Mellon is an Equal Employment Opportunity Employer.
Our ambition is to build the best global team - one that is representative and inclusive of the diverse talent, clients and communities we work with and serve - and to empower our team to do their best work. We support wellbeing and a balanced life, and offer a range of family-friendly, inclusive employment policies and employee forums.

Primary Location: Australia-New South Wales-Sydney
Job: Corporate Trust
Internal Jobcode: 70110
Organization: Corporate Trust-HR06320
Requisition Number: 2103699

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