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April

Call Centre/customer Service - Government

Randstad - Adelaide, SA

Customer Service & Call Centre
Source: uWorkin

JOB DESCRIPTION

Randstad is currently recruiting for multiple Call Centre Customer Service positions to work within a State Government Department. This is a great opportunity to work with a busy and growing Department. This role will require a high level of customer service and call centre experience, great communication skills and a willingness to learn.

  • $30-32 per hour + Superannuation
  • Full Time Hours, 9:00am - 5:00pm Monday - Friday
  • State Government opportunity with immediate start, CBD location

About the role

We are currently seeking multiple Call Centre Customer Service candidates - in this role, you will be required to:

  • Be comfortable and confident taking inbound customer calls regarding various queries
  • Have a high level of customer service and phone etiquette
  • Be able to handle disgruntled customers in a calm and professional manner
  • Undertake general administrative duties
  • Be confident navigating a computer and its systems

Skills and Experience

  • Working With Children Check and National Police Check required
  • Good leadership skills and accountability
  • Able to work independently and autonomously
  • Self critical and able to check the quality of their work
  • Works towards their goals and team values
  • Work in an efficient and professional manner
  • Microsoft Office experience

Benefits

  • Working within a growing State Government Department
  • Above average hourly remuneration
  • Excellent opportunity to grow your skills within State Government

How to apply

Click APPLY or contact Emma McMahon via email ([email protected]).

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

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