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Desktop Support Officer

Charterhouse - Melbourne, VIC

Source: uWorkin


Full Job Description
The Role:
You will be joining community focused organisation who are seeking someone with a strong background within Desktop space and is able to work to support level 2 BAU queries as well as split your time across a hardware refresh project. This is an exciting position to join and friendly and engaging team on as a Desktop Support Officer on an initial 3 month contract based in the Inner East

Key Responsibility:
Take care on day to day BAU on the Desktop - level 2
Take part in projects
Strong stakeholder engagement in dealing with end users

About you:
3+ years experience in a similar role and show commitment to role
Experience in supporting modern workplace technologies; Microsoft, Windows 7 and Windows 10, Virtual machines supporting remote devices
Broad knowledge of networking
Experience with SCCM, Active Directory, Exchange
Knowledge of Dell laptops and Workstations
Ability to get to the root cause of an issue, use initiative and research if you need additional information
Ability to work autonomously within the role
Able to communicate in laments terms to non technical stakeholders
An approachable individual that is dedicated to providing friendly customer service/support as well as willing to go the extra mile

Walking distance from the train station, short walk from free all day parking
Collaborative team, high performing team
Flexible hours

Please note you will need to obtain a police check for this role before starting.

Please APPLY today or contact Jessicah@charterhouse.com.au for a confidential discussion.

At Charterhouse, we embrace, and value, diversity of culture, working arrangements, sexual orientation, and gender identity. On behalf of our client, we promote a workplace that actively seeks to include and welcome unique contributions of all people; to embrace and celebrate the value of Aboriginal and Torres Strait Islander staff, their skills and contributions to the workplace.