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Customer Service Advisor

DFP Recruitment Services Pty Ltd - Melbourne, VIC

Customer Service & Call Centre
Source: uWorkin


Full Job Description
Attractive Hourly Rate + Training Provided
Full time temp opportunity, with a view to extension and permanency
South East Suburbs - Work Close to Home!
Our client is now seeking passionate, enthusiastic & energetic customer service agents to join their exceptional service team! You will play an integral service role taking inbound calls to provide first contact resolution and support to their multinational customer base.

The Role:
Provide first call resolution to all customers;
Management of orders within strict timeframes
Working between internal departments to schedule services
Support customers via phone and email whilst providing up to date information on available products.

About You:
Fun, friendly & personable!
Confident communicator - able to explain complex information and get customers understanding;
Able to identify customers needs and make recommendations using your knowledge and system resources.
Focus on continuous improvement and commitment to meeting team targets and personal KPIS.
Experience working in fast paced/processing environments.
Successful candidates will work a 6-day rotational roster. You will rotate through the hours of 7am to 7pm working a 38hour week. Full time temporary contract - possibility of extension.
For a private and confidential discussion please contact our Mulgrave office on 03 8545 7500. Alternatively apply online today.

** Please note only shortlisted candidates will be contacted.

DFP welcomes applications from Aboriginal and Torres Strait Islander people, people with diverse cultural and linguistic backgrounds and people with disability. In addition, DFP will provide reasonable adjustments for individuals with disability throughout the recruitment process. If you identify as a person with disability and require adjustments to the application, recruitment, selection and/or assessment process, please advise via adjustments@dfp.com.au or 1300 337 000 and indicate your preferred method of communication (email, phone, text) so we can keep in touch and meet your accessibility needs.

Melbourne, VIC

Customer Service & Call Centre


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