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April

Digital Assistant - Witchery

David Jones - Melbourne, VIC

Marketing
Source: uWorkin

JOB DESCRIPTION

Full Job Description
Job No.: 983923

Location: Melbourne - CBD & Inner

Job type: Full-Time

The Role

The role of the Digital Assistant is responsible for supporting the Witchery Digital team to deliver the best possible online experience to our customers whether that be through our website, ecommerce operations, or external 3rd party marketplaces. This position will also work closely with the broader internal team including Creative, Designers, Planning, IT, and CRM.

Key Responsibilities

Assist with product enrichment and merchandising of the Witchery website
Support product upload process to 3rd party marketplaces to ensure efficient delivery and representation of new product drops
Testing online promotions to provide a seamless customer experience
Ensure fulfilment KPIs are meet across all channels
Monitoring order levels across all fulfillment channels to ensure a quicker dispatch time
Assist the fulfillment teams reply to customer care cases
Complete data entry into digital marketing channel trackers

The Ideal Candidate has

A relevant tertiary degree or qualification in Commerce, Business, Marketing or IT
Previous experience in a similar marketing/digital assistant role ideal
Well-developed communication, time management, analytical and organisational skills
Understanding/knowledge of ecommerce operations and passion for retail trading
High attention to detail and accuracy
Proficient in Microsoft programs (specifically Excel)
Exposure using isams/E-Star platforms would be ideal but not essential
A natural collaborator who develops relationships to achieve desired business outcomes

Why work for us?

A competitive remuneration package, including incentives
Bi-annual product allowances and generous discounts on all brands products (Country Road, Trenery, Witchery, Mimco and David Jones) for you and your immediate family
Birthday roster day off
Excellent career progression involving regular training and on the job development
A genuine, open and high performing culture
Opportunity to become involved in our Corporate Social Responsibility program, by supporting our community partnerships

About Us

Witchery is one of Australia's leading fashion label. We make dressing for the everyday dynamic and unapologetically bold. We believe fashion is not only what you wear, but how you wear it. We care about the details - quality, responsibility and innovation by design. We are the leaders of 24/7 style.

Country Road Group is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. If you have any support or access requirements, we encourage you to advise us at time of application to assist you through the recruitment process.

Country Road Group prefers to manage all sourcing directly, please submit your applications to this role if you are interested. Please note introductions via agency will not be accepted.

Closing date: 30 Apr 2021 for applications

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