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Lending Operations Consultant

Bank Australia - Morwell, VIC

Banking & Finance
Source: uWorkin


Full Job Description
Posted: 19/03/2021
Closing Date: 19/04/2021
Job Type: Permanent - Full Time
Location: Morwell
Job Category: Banking and Financial Services

Do you want to be part of using the business of banking as a force for good? Do you want to create positive impact for people and the planet? Bank Australia is the bank for people who want to be part of a movement creating a fairer and more just world.

We’re growing fast as more people choose to align their banking with their values. We’re a customer owned, B Corp certified bank. We empower our staff and 160,000+ customers to be part of the clean money movement.

The role of the Lending Operations Consultant is to ensure customers and staff are provided with the highest possible level of quality service and assistance. Lending Operations Consultants ensure this level of service and assistance is applied consistently to all of the functions performed by the Lending Operations department, whilst also maintaining strong relationships with third party suppliers and delivering the required high service standards.

Why join us

We have big plans to become Australia’s most trusted bank and a leading purpose-driven business.
As a certified B Corp, we’re part of a global business community who meet the highest social and environmental standards, putting purpose over profit.
Every role and person in our bank is essential to bringing our values, purpose and aspiration to life.
We offer flexible working options and competitive salary and benefits, including 11% super and paid parental, volunteer and family violence leave.
We support our staff to grow their careers through learning and development and an organisational culture where we reward and recognise innovation and values, not long hours.
We are committed to building an inclusive culture and a diverse workforce that reflects the Australian community.
We are the first bank in the world to own its own Conservation Reserve - which we use to protect threatened species and involve staff in conservation.

What you will be doing

Loan processing, variations, exception reports and other lending administration
Prepare and action mortgage discharges, loan closures and associated functions
Certification/bookings, settlements and loan funding
Loan contracting & funding
Ensure tasks are completed within established and agreed timeframes
Provide outstanding internal customer service
Participate in relevant training as required
Contributing to the continuous improvement of Lending Operations services, new systems, processes and procedures
Perform other duties consistent with the classification of the position, as directed by Bank Australia management
Adhere to Bank Australia operating policies and procedures.

What you will bring

Commitment to outstanding customer service
Problem solving skills, accuracy and strong attention to detail
Administration experience and ability to prioritise and multi-task
Excellent communication and interpersonal skills, written and verbal
Professional presentation and a positive, can-do attitude
An interest in learning and advancing skills
Ability to work independently and as part of a team
Computer proficiency in Word & Excel
Commitment to Bank Australia’s purpose, aspiration, values and brand as well as the B Corp ethos.

By submitting an application you agree to Bank Australia’s Privacy Policy for applicants and confirm that you are legally able to work in Australia. Bank Australia is an equal opportunity employer committed to sustainable development. We encourage people from different backgrounds to apply, including Aboriginal and Torres Strait Islander people, people from different cultural backgrounds and people with disabilities because we want to reflect the diversity of our communities. We are committed to making reasonable adjustments to provide a positive, barrier-free recruitment process and supportive workplace.

Bank Australia reserves the right to withdraw this advertisement at any time. Candidates will be progressed as applications are received, rather than after the advertisement closure date. If you wish to be considered, please submit your application as soon as possible. Please note, the successful candidate will be subject to satisfactory background checks including but not limited to police and previous employment.