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Change & Communications Analyst

Auto & General - Brisbane Grove, NSW

Source: uWorkin


  • Lead the change and communication stream for a key strategic project
  • Partner and play a pivotal role in the project team
  • Six month fixed term contract - North Lakes location

The Role
The Change and Communications Analyst is responsible for the development and delivery of targeted operational change & communications activities to ensure controls and cost outcomes of specified projects are achieved/exceeded.

Key Responsibilities
  • Plan and execute change activities and deliverables to support change delivery. This includes impact analysis, stakeholder identification and analysis, change readiness analysis, risk mitigation planning and change communications.
  • Build change initiatives in conjunction with the operational leadership team and project team. Maintain effective stakeholder relationships, acting to ensure that change is delivered in a way that embeds and engagement is maximised.
  • Support leaders with tools and templates that improves operational change capabilities.
  • Develop and implement plans to support C&A leadership team strategies, initiatives and changes.
  • Ensure the knowledge management components of the project are effectively delivered. This includes working with colleagues to ensure appropriate process and procedures are identified, captured, mapped, documented and used.


Knowledge & Experience
  • Demonstrated ability to effectively engage stakeholders at all levels of the organisation
  • Superior communication skills, written and verbal
  • Confidence and ability to make decisions, whilst working with agreed frameworks
  • Analytical skills and high level of problem solving
  • A superior level of attention to detail and accuracy

  • Tertiary qualifications or equivalent experience in change management or business/people related field.
  • Understanding of the factors that influence the claims cost, effectiveness and service delivery

Who Are Auto & General

Auto & General is the Australian arm of a private global group with 8,000 employees across 31 offices and over 8.9 million customers worldwide.

In Australia, Auto & General launched in 2000 and has grown to provide industry-leading motor, home and travel insurance products both directly through Budget Direct and via industry leading partnerships. With an Australian team of 1400+ we are now looking for talented individuals who can help drive our ambitious growth plans.

Our Benefits
  • North Lakes location - work close to home and avoid the commute
  • Join our vibrant social and community activities including annual celebration, family fun days and regular events across each of our sites;
  • Employee discounts on Car, Home, Travel insurance;
  • Income protection insurance provided to support you in the event of non-work related illness or injury;
  • Discounts with a broad range of providers, including gym memberships, accommodation, dental care and more.

If you are seeking a new challenge and would enjoy the opportunity to work in a growing and changing business, click on the APPLY NOW button and submit your application.

  • A note from Auto & General to recruitment agencies: We politely ask that you avoid making any approaches or sending any unsolicited resumes to our Recruitment Team or Hiring Leaders across our business. Auto & General is not responsible for any fees related to unsolicited resumes.

    Auto & General welcome and value diversity in the workplace
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