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Experienced Case Manager

EML (Employers Mutual Limited) - Newcastle, NSW

Insurance & Superannuation
Source: uWorkin


  • Establish and maintain effective relationships to support our injured workers
  • Monthly RDO’s and work from home flexibility up to three days a week
  • Career advancement opportunities with 90% of our leader roles filled internally


Bring across your experience in Workers Compensation to help make a positive impact on someone’s life every day. You’ll feel great satisfaction knowing your talent and hard work has a purpose. Our new smaller team sizes will also allow for a dedicated leader and specialist to coach, mentor and support you with your professional and personal development.

This will be a permanent position based at our King St, Newcastle office.

Your Responsibilities
  • Service- orientated approach that is focused on early intervention and the interests of workers and employers
  • Ensure that active and timely intervention occurs to improve recovery and return to work outcomes
  • Provide workers compensation advice to stakeholders such as workers, employers and providers
  • Assist the worker and employer with the claim process and providing support in the completion of relevant documents to ensure timely access to required services to support return to work and injury recovery
  • Pro-actively proceed with appropriate case management to achieve the optimum outcome of early sustainable return to work for workers with reasonable claim costs

About You
  • Demonstrated experience in worker’s compensation claims management or from an Allied Health background
  • An empathetic, resilient, and motivational approach to provide customer centric support
  • A driven professional with highly developed written and verbal communication skills, outstanding organisational and coordination skills
  • Strong stakeholder engagement and management

EML is a leading Workers Compensation and Personal Injury Claims Management business. Our goal is to help people get their lives back through ongoing support during their return to work journey. We continue to experience ongoing growth and now have over 2,600 dedicated employees. We foster a learning culture that allows for us to continually invest in our employees ensuring a long-term career here at EML.

What We Offer

We stand together as equals. EML is an equal opportunity employer so by coming to work for us, you’ll be part of a culture that celebrates diversity and inclusion. We’re committed to maintaining a workplace where everyone feels valued and where we show respect, integrity and honesty.

EML provides career opportunities and great employee benefits, including : 
  • A vibrant, collaborative innovative team culture
  • Great work/life balance and flexibility with opportunity to WFH up to 3 days a week.
  • A corporate wellbeing program with discounted health insurance and gym membership
  • Access to discounts at over 350 retailers through our RewardsHub program
  • Entitlement to an annual tenure and performance-based recognition reward
  • Comprehensive learning and development support
  • Companywide events to celebrate success
  • Quarterly Reward and Recognition Awards
  • 17.5% annual leave loading

We value our people and are committed to supporting our employees by investing in their professional development and providing generous employee benefits. If this position is of interest to you, please apply now. For more information on the position, please contact Isabel Tran on 02 8098 6364 or at I.Tran@eml.com.au .