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Specialised Banking Manager - Trade & Working Capital, Account Management (Mackay)

NAB - Mungindi, QLD

Any Industry
Source: uWorkin


  • Opportunity for a Specialised Banking Manager (Account Management)
  • Showcase your knowledge of Business and Agri customers
  • Mackay based position

About the role:

The role of Specialised Banking Manager (Account Management) is to proactively manage a multi-product portfolio of customer relationships focussing on retention of existing customer relationships. It will be your remit to ensure customer satisfaction is enhanced through relationship management via a planned visitation program, proactive calling and identifying opportunities to improve services and provide customer efficiencies


  • On a day to day basis, your responsibilities will include (but not be limited to) delivering for our customer and promote specialist products and services by:
  • Monitor TWC facilities to ensure the customer’s ongoing needs are met
  • Build brand presence across the Business Centres ensuring a collaborative team approach
  • Approval of TWC Products annual reviews and increases
  • Identifying and managing customer activities on TWC facilities, instigating the necessary action to mitigate risk in collaboration with internal stakeholders whilst maintaining the overall customer relationship
  • Proactively seek new business opportunities for TWC and NAB through conversations with clients and their advisers
  • Identifying risks across the portfolio via customer interactions and key risk triggers
  • Educating Business and Agri teams on working capital products and services.

About you:

You will have outstanding customer service and stakeholder engagement skills with the ability to influence at all levels across the business. With a solid banking background, and relevant business-related tertiary qualification you will impress, but it's your drive, tenacity and 'will to win together' that will stand you apart from the rest. We are committed to the effort, initiative and support required to help you realise your goals and aspirations.

NAB, invested in you

We are an equal opportunity employer and have a diverse and inclusive workforce supported by our African Australian and Indigenous employment programs, Graduate and Trainee programs. We are proud of our LGBTI Gold employer status by AWEI, and our commitment to gender equality. We have committed $70bn in financing to help address climate change and provide 2 days of paid leave each year through our employee volunteering program to support community organisations.

Join NAB

If you think this role is the right fit for you, we invite you to apply. Let’s explore who you are and what drives you. We’d love to share our vision for the future of banking.

To be eligible to apply, you must have Australian or New Zealand citizenship or permanent residency status.