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Automotive Service Advisor


Any Industry
Source: uWorkin


About WorkforceXS Traralgon, Sale, Warragul & Bairnsdale

WorkforceXS Traralgon, Sale, Warragul and Bairnsdale is a locally owned and operated recruitment organisation providing professional recruitment and on-hired staffing services to clients across Gippsland. We are a member of the national WorkforceXS franchise network, giving us the added benefit of being the recruiting experts within our area as well as having the support of a national framework.

We are currently recruiting for a suitably experienced Service Advisor for a Permanent Fulltime Opportunity.

About The Client

Boasting a remarkbly rich history within Gippsland, this locally established organisation plays host to a number of popular automotive franchises, and services greater Gippsland and beyond via 4 locations across the region.

About the Role

This role plays an integral part in the success of the organisation. Your very genuine and exceptional customer service skills will be utilised to ensure high customer retention and customer satisfaction with every interaction - both internal and external.

Core responsibilities will include:

  • Acting as principal contact/liaison between the organisarion and their customers for repair and maintenance.
  • Maximising on service and parts sales opportunities.
  • Responding to customer enquiries and requests (both via phone and in person).
  • Administrative responsibilities associated with the department (ie. invoicing, repair orders, mailouts etc).

About You

The right person for this role will have:

  • An above average knowledge of motor vehicles.
  • Excellent communication skills - verbal and written.
  • Good administration skills.
  • A good foundation in conflict resolution.
  • Above average computer skills - particularly within Database Management & the Microsoft Suite.
  • A Current Full Drivers Licence.

How to Apply

To apply for this position please visit the jobs section of our website https://www.workforcexs.com.au/traralgon where you will need to upload a resume and cover letter that outlines your skills and qualifications as well as two professional referees.

For further information or a confidential discussion, please call Nerelle Foster at WorkforceXS on 1300 902 902.