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Technical Program Manager

KMART - Melbourne, VIC

Any Industry
Source: uWorkin


About Kmart

With more than 235 stores and employing over 34,000 people, Kmart is proud to be one of Australia and New Zealand’s largest and most successful retailers.

Serving the needs of Australian and New Zealand families is at the core of who we are as a business, that’s why we are driven to be the place customers rely on for low prices and making every day living brighter.


You’ll be joining a dynamic team with a fantastic culture where diversity is openly celebrated, and you’ll be challenged and supported to achieve personal and business goals. Expect a work environment that is highly collaborative, fast-paced, inclusive and progressive - with no two days the same! Our values – Think Customer, Take Care, Live Integrity, Grow Together and Reach Higher will resonate with you deeply and you’ll enjoy being part of a growing, iconic Australian business that has a fantastic culture that is non-hierarchical, diverse and inclusive.

What are we looking for?

As a Technical Program Manager, you will be responsible for identifying, scoping, and delivering end to end project. You will serve as the “control tower”, connecting between multiple software development, dev ops, process improvement, and store operation teams to roll out projects. You are expected to be versatile and able to thrive in a dynamic, entrepreneurial environment. You will be comfortable working across time zones and through ambiguity. You thrive through building consensus and driving teams towards results.

You will anticipate bottlenecks, make tradeoffs, balancing between business needs and technical constraints, and provide escalation management when necessary. An ability to take complex projects and break them down into manageable pieces, develop functional specifications, then deliver them in a successful and timely manner is expected. Maturity, good judgment, negotiation skills, ability to influence, analytical talent and leadership are essential to success in this role.

Our team members came from diverse background in retail, operation, marketing, design, and technology. We are employing innovative technology, creative processes, and lots of curiosity to tackle real problems. To stay nimble and be able to continuously improve, we are looking for people with the ability to find simple and elegant solutions to hard problems. Speed and flexibility matter to us.

Key Performance Areas

  • You will partner with management to define strategy and build road maps for the projects you own.
  • You will be the primary point of contact for stakeholders (product management, software engineering, dev ops, process improvements, and store operation teams) of programs that you run.
  • You will track real time service levels and schedule adherence, and ensure the individual stakeholder teams meet and exceed their agreed timeline and performance targets.
  • You will communicate clearly & effectively (both written and verbal) across the org, including providing status report, risk assessments and change management request to senior management.

About You

The ideal candidate will have a tertiary qualification in Computer Science, Engineering or related field with at least 5 years working directly with engineering teams and extensive program management experience in delivering large, multi-stage programs across large tech and non-tech teams. Strong understanding of software development process is essential as is string understanding of retail store operation processes and experience in building and delivering customer (B2C) facing technology.

If you are, you will be afforded autonomy and accountability in your role and have access to development opportunities across both Kmart and the Wesfarmers Group, excellent remuneration, inclusion in company bonus scheme & access to Wesfarmers share plan (both for eligible team members), free parking and benefits program including a discount card for Kmart, Target and Officeworks.

At Kmart we aim to ensure our teams reflect the diversity of the communities in which we operate.