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Quality Business Partner I Bigw

BIG W - Sydney, NSW

Manufacturing & Industrial
Source: uWorkin


What We're Like

BIG W is one of Australia’s most loved brands and has been part of our families for over 40 years. At BIG W, we put our customer at the heart of everything we do across our network of 183 stores nationally. We sell exclusive BIG W brands that are simply great quality at low prices as well as feature leading international brands. Our customers can choose everything for their kids, home, themselves, for leisure and for their everyday life. Our team of over 16,000 members is located in Australia, Hong Kong and Bangladesh.

About The Role

A successful Quality Business partner is a known and trusted expert who collaborates across the business and with suppliers to deliver safe and compliant products that our customers value and trust.

In Addition, This Role Will Be Responsible For

  • Applying critical thinking and making informed decisions to develop risk-based and customer centric product requirements in briefs, desktop review forms and test matrices.
  • Driving strong Quality voice with both internal and external stakeholders to drive change to build capability of BIGW’s product requirements, and how they help us to launch safe and compliant products.
  • Continually advancing your education & learning to keep technical and regulatory capability up to date to continue to drive & evolve the quality product safety voice & capability with internal & external stakeholders ensuring it is accurate & drives the change through the business.
  • Driving discipline and governance including responsibility for the application & engagement with internal & external stakeholders to ensure that the product in our stores meet BIGW & regulatory requirements by consistently applying the NPD process for our Own Brand products and correctly classifying and evaluating vendor branded goods.
  • Driving continuous improvement by reviewing customer complaints to identify emerging safety and quality trends and proactively advising on the necessary changes to prevent or reduce them.

About You
  • Demonstrated experience in fast paced, General Merchandise quality or regulatory team working across a range of products, expertise in health , beauty and cosmetics products is preferred.
  • Driving continuous improvement by reviewing customer complaints to identify emerging safety and quality trends and proactively advising on the necessary changes to prevent or reduce them.
  • A solid understanding of the standards, industry best practice and legislation for their categories.
  • Demonstrated experience in the application of risk-based and customer centric thinking in the development of safe and fit for purpose products.

What's in it for you?

Located in Bella Vista. We have great head office facilities including free parking, on-site gym, sports courts, cafeteria, a metro store and exciting activities throughout the week
  • Team member discounts at all of Woolworths businesses
  • An attractive remuneration package including base, super and bonus
  • Opportunity to collaborate with some of the brightest and best minds in Australia both across BIG W and Woolworths
  • Tech options - Woolworths is the largest employer of Google Apps in Australia, are early adopters of Agile and have BYOD options too
  • An exciting career - as our business grows, so do the opportunities for our people
  • Flexibility and work-life balance policies that will help you thrive

Joining the Group

As part of the wider Woolworths Group, we care deeply about creating a workplace where our team members feel valued, respected and empowered. We are committed to providing equal opportunity regardless of gender identity, ethnicity, disability, sexual orientation or life stage and we are proud to be recognised as a Gold Tier Employer in the Australian Workplace Equality Index for LGBTQ+ inclusion.

As our Group continues to evolve, innovate and support our communities, we encourage our team members to do the same with their own careers, by providing ongoing opportunities to grow and make a real difference.

If you meet a number of the requirements, but not all, we encourage you to submit your application. You can learn more about working with us on LinkedIn or via https://www.linkedin.com/company/big-w/?viewAsMember=true. #LI #work180

Our Talent Acquisition Team and Hiring Leaders kindly request no unsolicited resumes or approaches from Recruitment Agencies. BIG W is not responsible for any fees related to unsolicited resumes.