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Inflight Planning & Records Manager


Any Industry
Source: uWorkin


Australia’s largest inflight caterer, we are chosen by many of the world’s airlines for our fresh award-winning meals and outstanding service.

Offering a suite of services, we are more than an inflight caterer. We also manage buy-on-board catering programs, provide inflight retail solutions, operate airport lounges and provide readymade meal manufacturing for export, airline and non-airline markets.

Parent company dnata - part of the Emirates Group – is one of the world’s largest air services providers. Established in 1959, the company ensures the aviation industry operates smoothly and efficiently in 127 airports. Offering ground handling, cargo, travel, and inflight catering services in 85 countries across six continents, dnata is a trusted partner for over 270 airline customers around the world.

The Opportunity

We have an exciting opportunity available for a Full-Time Inflight Planning & Records Manager to join our team in Sydney.

The role is responsible for ensuring that all airline documentation is delivered within the specified requirements and timeframes.


  • Developing, controlling and maintaining check sheets for kitchen and operational use
  • Ensuring all inflight planning documents are in accordance with internal menu specifications and airline galley load plans/diagrams
  • Accurately maintaining a version log for all inflight planning documents on company servers
  • Ensuring all inflight planning documentation accurately reflects airline and company requirements and is available on time to all respective stakeholders
  • Navigating and retrieving information from different airline information systems/portals (e.g. Emirates Cat360 and Cathay Pacific Catering Planner in conjunction with the Customer Service Manager
  • Performing on- site kitchen and on-board aircraft reviews to ensure documentation is up to date
  • Anticipate potential problems and take appropriate actions to eliminate or manage their impact.
  • Identify opportunities to improve the service and proposing these to the relevant stakeholder
  • Create and maintain a strong culture where all internal stakeholders are provided with relevant and accurate information, delivered in a timely manner via a user-friendly method
  • Provide analytical support for internal and external stakeholders as required.
  • Ensure all staff are compliant with induction and job training and information relevant to current Food Standards, Safety and Business Principles
  • Workplace Health and Safety - responsible for reporting and compliance obligations of the business including identification of hazards, effective mitigation, monitoring and administration.


  • Demonstrated success in a similar role
  • Strong organisational and administration skills
  • Strong attention to detail
  • Hold a current ASIC card or have the ability to obtain one
  • Ability to work within tight deadlines
  • Intermediate/Advanced MS office skills with a focus on Excel
  • Excellent written and verbal communication skills
  • Ability to work autonomously as well as part of a team
  • Strong problem-solving skills
  • Strong ability to work with a diverse group of stakeholders

Indicative salary range $50,000-$60,000

All candidates successful making it to the interview stage, will be contacted directly.