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Motor Assessor

Auto & General - Melbourne, VIC

Trades & Services
Source: uWorkin


  • Professional Development and Comprehensive training available
  • Tool of trade company vehicle provided
  • Support our assessment centres in Melbourne

At Auto & General, we offer comprehensive training and have achieved a gold class status in ICAR.
We currently have positions available for a trade qualified to support our assessment centres in Melbourne

The Role

As a Motor Vehicle Assessor, your core responsibility will be accurately assessing the damage/loss incurred by customers to determine appropriate and safe repair methods

Your Primary Responsibilities Will Include
  • Working as part of a state team of assessors to problem solve customer’s repair issues
  • Assessing vehicles and negotiating fair and reasonable cost outcomes for both the customer and Auto & General
  • Building strong relationships with repairers, suppliers and industry bodies
  • Writing accurate assessment reports , negotiating correct scope and reviewing claims protocols Working with key internal stakeholders to share key insights, trends and strategies to minimise Auto & General’s exposure in the repair market
  • Managing customers through the assessing process

Knowledge And Experience
  • Experience in and current knowledge of the mechanical repairs and motor body repair industry including the relationship between the industry and Insurance sector
  • Trade qualification in mechanical repairs, panel beating or spray painting
  • Knowledge of Insurance claims and assessing procedures
  • Proven negotiation skills accompanied with strong communication skills
  • Ability to learn and navigate claims and assessing systems in a technology-based environment
  • Current full driver's licence

Who Are Auto & General

Auto & General is the Australian arm of a private global group with 8,000 employees across 31 offices and over 8.9 million customers worldwide.

In Australia, Auto & General launched in 2000 and has grown to provide industry-leading motor, home and travel insurance products both directly through Budget Direct and via industry leading partnerships. With an Australian team of 1400+ we are now looking for talented individuals who can help drive our ambitious growth plans.

Our Benefits
  • Professional development and comprehensive training opportunities
  • Enjoy additional leave days - ‘ME’ leave and ‘Volunteer Day’ leave;
  • Opportunity to attend Trade Shows and Automotive Industry events
  • Employee discounts on Car, Home, Travel insurance;
  • Income protection insurance provided to support you in the event of non-work related illness or injury;
  • Discounts with a broad range of providers, including gym memberships, accommodation, dental care and more.

If you are seeing a new challenge and would enjoy the opportunity to work in a growing and changing business, click on the APPLY NOW button and submit your application.

  • A note from Auto & General to recruitment agencies: We politely ask that you avoid making any approaches or sending any unsolicited resumes to our Recruitment Team or Hiring Leaders across our business. Auto & General is not responsible for any fees related to unsolicited resumes.

    Auto & General welcome and value diversity in the workplace
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