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April

Customer Service Officer

ACT Government - Canberra, ACT

Government, Defence & Emergency
Source: uWorkin

JOB DESCRIPTION

Full Job Description
Full-time Permanent
Closes: 29 April 2021

Classification: Administrative Services Officer Class 3
Salary: $65,976 - $71,004 plus superannuation
Position No: 30825 - 01VFH
Directorate: Canberra Health Services
Advertised (Gazettal date): 16 April 2021
Contact Officer: Steve Sculac on steve.sculac@act.gov.au or (02) 5124 0226

Our Vision: Creating exceptional health care together.
Our Role: To be a health service that is trusted by our community.
Our Values: Reliable, Progressive, Respectful and Kind

Canberra Health Services (CHS) is focussed on the delivery of high quality, effective, person centred care. It provides acute, sub-acute, primary and community‐based health services, to the Australian Capital Territory (ACT)—a catchment of approximately 400, 000 people. It also services the surrounding Southern New South Wales region which includes the Bega Valley, Bombala, Cooma-Monaro, Eurobodalla, Goulburn, Mulwaree, Palerang, Queanbeyan, Snowy River, Upper Lachlan Shire and the Yass Valley.

CHS administers a range publicly funded health facilities, programs and services including but not limited to:

The Canberra Hospital: a modern 600-bed tertiary hospital providing trauma services and most major medical and surgical sub-specialty services.
University of Canberra Hospital Specialist Centre for Rehabilitation, Recovery and Research: a dedicated and purpose-built rehabilitation facility, with 140 inpatient beds, 75-day places and additional outpatient services.
Four Walk-in Centres: which provide free treatment for minor illness and injury.
Six community health centres: providing a range of general and specialist health services to people of all ages.
A range of community based health services including early childhood services, youth and women’s health, dental health, mental health and alcohol and drug services.

Overview of the Work Area and Position

Rehabilitation, Aged and Community Services (RACS) is a vibrant and diverse Division within Canberra Health Services providing multidisciplinary Rehabilitation, Aged and Community based care across a range of settings. This includes Canberra Hospital, Community Health Centres, Village Creek Centre in Kambah, and the University of Canberra Hospital.

Working across multiple sites the RACS Administration team is responsible for effective and efficient delivery of administrative support to both internal and external clients to support the delivery of high quality customer service and patient care.

Staff within these roles may be required to work at any one of these sites and will be required to rotate across locations for various lengths of time to meet work demands and gain experience across settings.

Eligibility/Other Requirements: Prior to commencement successful candidates will be required to undergo a pre-employment National Police check.

Note: This is an expected full-time permanent position.

For more information on this position and how to apply “click here”

Note

This is an expected full-time permanent position.

Career interest categories:
Administration and Governance

Canberra, ACT

Government, Defence & Emergency




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