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Operational Delivery Manager

Programmed - Perth, WA

Any Industry
Source: uWorkin


  • Take the next step in your career
  • Supportive & inclusive team environment
  • Burswood Location

Who We Are

As one of Australia’s largest employers, we work with great companies across Australia and New Zealand to provide our customers with staffing and training services across a range of industries. Working with Programmed Skilled Workforce means you will become part of the Programmed family: a company that encourages career development, supports flexibility and cares about your personal wellbeing and safety.

The Role

We are currently seeking an Operations Delivery Manager to join our vibrant and professional team based in Burswood.

This is an excellent opportunity to work in our fast paced and dynamic industry. Working with a team of experienced professionals, this role’s primary focus is managing the day to day customer service operations of the business as well providing leadership and support to the team.

Skills And Experience

In order to thrive in this position, the following attributes are highly valued:
  • Strong attention to detail
  • Ability to work as part of a cooperative team & willing to help others
  • Outstanding communication (verbal and written) and interpersonal skills
  • Ability to establish strong working relationships with clients and candidates
  • Excellent time management skills and the ability to prioritise workload
  • Experience in the labour hire or recruitment sectors is beneficial

Key Responsibilities
  • Responsible for the leadership & supervision of a team
  • Ensuring customer orders are filled in a timely manner
  • Resolution of operational issues
  • Providing excellent customer service to candidates & clients
  • Effective database management
  • Monitoring team workload and ensuring appropriate resources are allocated
  • Promoting a positive safety culture across the business

Employee Benefits

Programmed offers a range of benefits to our employees including paid parental leave, great discounts with selected retailers and an Employee Assistance Program, which incorporates a tailored wellbeing initiative.

Our commitment

Programmed and PERSOLKELLY supports a workplace culture of zero harm and encourages this in all that we do.

Programmed and PERSOLKELLY strives for diversity, inclusion and equality of our people. We seek a workforce that is representative of the communities we work in. We encourage people of all cultures, gender, age, sexual orientation or abilities to apply.

So it’s over to you. If you would like to join our team, please APPLY now.

To learn more about working with Programmed and PERSOLKELLY, we encourage you to visit our website. .