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Senior Analyst, Business Insights

Commonwealth Bank - Sydney, NSW

Source: uWorkin


Senior Analyst Business Analytics – Product Insights

Data and Decision Science

You are accountable to use data to help the business answer the day-to-day questions that enable them to run their business. Additionally, you will help the business ask the right questions to steer their day-to-day commercial activities. Your Insights will drive fact-based action in the business and allow the business to prioritise between different opportunities and issues. Lastly, you will work closely with our broader Analytics team to identify and prioritise opportunities and share best practice capabilities.

See yourself in our team

The Insights team supports RBS Consumer Finance through data driven analyses and insights to optimise business performance and improve customer outcomes. The team forms part of a broader Analytics team (Data Decision & Science), which includes a customer analytics, pricing and modelling team.

The Insights team delivers customer centric and commercially focused insights in a timely manner to aid in (strategic) decision making. The team proactively identifies opportunities, undertakes the financial impact analysis and collaborates with the business to meet the strategic goals for the Consumer Finance businesses.

Our team culture is centered on collaboration, growth, sharing new ideas and innovation.

Do work that matters

The role is responsible for planning, developing and implementing integrated strategic and tactical analytics that address business needs. The types of analytics will include product, customer, channel analysis and reporting with a focus on profit drivers, opportunity sizing, business case support, investigative analysis, and data discovery.

Key accountabilities include:

  • Support the Senior Manager Business Insights to manage analytics projects based on required strategic outcome, available data and desired analytical approach, ensuring that projects are delivered within deadlines
  • Assist in the discovery and exploration of new sources of data to improve understanding of product, channel and customer
  • Deliver relevant and value added strategic and tactical analytics and report in an accurate and timely manner
  • Ensure insights are actioned by taking ownership and following up on deliverables with other teams in RBS
  • Build partnerships with stakeholders to become a trusted advisor in order to facilitate and drive fact-based action
  • Present findings and recommendations to management and key stakeholders using appropriate techniques, employing commercial acumen to communicate complex analysis to a variety of audience e.g. Marketing, Finance, Product
  • Mentor junior team members to develop their Analytical skill set and business/commercial acumen
  • Actively drive the design, development and delivery of actionable Insights and recommendations to key stakeholders
We are interested in hearing from you…

3 years of Analytical experience * Advanced analytics skills - Ability to generate actionable value-add insights from complex data using Teradata SQL, other tools such as Hadoop (or other Big Data tools), SAS, R are a plus
  • Strong technical and problem solving skills & business acumen
  • Previous experience in working autonomously with minimal supervision and utilising analytics to drive business decisions
  • Strong communication, presentation, workload prioritisation skills and commercial acumen
  • Previous experience in financial services with a strong understanding of retail banking is a plus
  • Tertiary qualification in either an Analytical/Technical discipline or a Business/Commerce Degree is preferred

You are motivated and energetic and will love to be part of this high performing and successful team.

If you're already part of the Commonwealth Bank Group (including Bankwest), you'll need to apply through to submit a valid application. We’re keen to support you with the next step in your career.

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Advertising End Date: 29/04/2021

Commonwealth Bank