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Administration Officer

Sylvanvale - Sydney, NSW

Voluntary, Charity & Social Work
Source: uWorkin


Service Planning Administrator

About You

You are a determined individual who thrives in a challenging environment. You have great organisation and recording skills, coupled with your ability to effectively communicate with multiple stakeholders and build strong relationships.

You are passionate about helping people with a disability to get the supports they need

You love working as part of a team and enjoy brainstorming together to solve problems and interpret new information.

If this sounds like you…. read on, we’d love to meet you!

About The Role

Sylvanvale is seeking an experienced Service Planning Administrator to manage the day to day planning of the team. This will include general admin tasks, including but not limited to reviewing and managing diaries of staff and regular review of tracking for customers and their upcoming planning meetings. The role is required to oversee and action schedule of supports for our participants as well as build strong partnerships with internal and external stakeholders.

This role is a Maximum-Term Contract.

What you need to be successful in the role

  • You will have experience in disability planning or come from a planning background in another industry
  • Qualifications in Social Work, Allied Health, Case Management or equivalent experience would be desirable
  • Understanding of NDIS, NDIA and CoS/DSOA processes and provider requirements
  • High level written and verbal communication skills
  • High level analytical and report writing skills
  • A customer focused attitude that is conducive to supporting the delivery of customer outcomes
  • Experience working with a customer management system/database, desirable to have experience in Carelink+ specifically
Mandatory Requirements
  • Current Unrestricted NSW drivers’ licence
  • Current Working With Children clearance or the ability to obtain
  • Cleared NDIS Worker Screening Check or the ability to obtain
  • Cleared Police Clearance
  • A capacity to meet the physical requirements of the job, including driving and remaining in a seated position to perform tasks.
What’s in it for you?
  • Amazing people – work alongside passionate, caring and supportive team mates
  • Pay less tax and take more of your pay home with up to $15,900 in salary packaging options
  • Belong to a large, leading not for profit organisation based in Kirrawee
  • Access to a childcare centre on site
  • Continue to learn and grow with our annual training and development program
  • Comprehensive induction, supervision and support to reach your potential
Who is Sylvanvale?

We proudly support over 750 adults and children with disability to live and participate in their community as they choose. We celebrate diversity and encourage creative thinking and actively engage our staff in conversations about how we can improve our service. We live our values of Belonging, Choice, Contribution, Respect and Safety every day.

Apply by submitting your resume and cover letter addressing ‘What you need to be successful in the role.’

Applications close 28 April 2021


Sydney, NSW

Voluntary, Charity & Social Work


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