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Accounts Receivable Officer - Business Services Centre

Downer Group - North Ryde, NSW

Source: uWorkin


Job ID: 579510
Job type: Full Time - Permanent
Location: North Ryde
Categories: Finance & Administration

Who we are

Downer is the leading provider of integrated services in Australia and New Zealand. Through trusted relationships and world leading insight we work closely with our customers to design, build and sustain assets, infrastructure and facilities.

Position summary

The AR Officer role is part of the Accounts Receivable Department and reports to the AR Manager. AR Officer is responsible for co-ordinating and managing the collection, performing credit checks and applications, reconciliations of debtor ledgers, cashflow forecasting and the general maintenance of debtors' ledgers relating to an assigned business division/LOB. The AR Officer will efficiently and effectively deal with accounts receivable customer service issues in consultation with both internal and external stakeholders, whilst executing their responsibilities with the highest degree of safety, professionalism, behaviour and respect.

The AR Officer is empathetic with the needs of the Group. Business objectives are delivered through collecting debt in a timely, accurate and professional manner. Job efficacy is measured through the quality and satisfaction of delivery.

Key accountabilities include:

  • Debtor Management
  • Collection Calls
  • Dispute Management
  • Credit Checks
  • Receipting Queries
  • Journal and Intercompany Processing
  • Suspension Process
  • Collaboratively working with a range of relevant stakeholders, including LOB Finance teams, IT teams, Business Site representatives and Finance/Treasury teams to deliver effective solutions
  • Strong communication skills, including the ability to effectively summarise and present information
  • Able to identify root cause of system and process issues
  • Able to work at a fast pace in a high-pressure environment to achieve personal and team goals
Ideally, you will come to us with the following skills/ knowledge:
  • 3+ years credit control/collection experience, encompassing fundamentals of credit control processes and its impact on the business
  • Experience using JDEGS (desired)
  • Experience in Accounts Receivable/ Credit Management/ Debt Collections
  • Excellent customer service, where previous experience working in a Shared Services environment will be highly regarded
  • Experience in payment receipting, reconciliations and Month End Reporting
  • Basic understanding of litigation
  • VCE or equivalent - Essential

As an employee of Downer, you may benefit from a range of career support programs, wellbeing packages and financial benefits, available through us and our selected partners. These include:
  • Access to the Employee Assistance Program;
  • Flexible work arrangements;
  • Onsite childcare;
  • Salary sacrifice superannuation;
  • Novated leasing;
  • Banking discounts & offers;
  • Discounted travel & accommodation;
  • Discounted vehicle rentals;
  • Offers and cash back on selected shopping portals;
  • Discounts on technology products; and
  • Exclusive offers on a range of vehicles.
If you are enthusiastic and dedicated to establishing and growing your career we'd love to speak to you! Hit apply now or contact Rosa Van Kuyk for more information on

How to apply

To apply for this great opportunity please click the apply now button

Closing Date: 11 May 2021 AUS Eastern Standard Time

Downer Group